Senior Manager, Quality Underwriting

Work Location:

Jacksonville, Florida, United States of America

Hours:

40

Pay Details:

$110,760 - $166,400 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Senior Manager, Underwriting Quality leads a team of Underwriters who review Monthly Pre-Fund and Post Close quality results. This role is also responsible for reviewing and curing loan level quality errors across the underwriting function. In addition to managing an underwriting team, the Quality Underwriting Manager II is a subject's matter expert in processing, closing, or underwriting processes. Works closely with capital markets, participates in process implementation of new guidelines, new processes required by new regulations, participates in internal and external audits, and is actively engaged in the Issue Management Framework process.

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Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions as required

• Responsible for supervising a team of underwriters who review Pre-fund and Post-close quality results for the Home Lending Underwriting Team

• Provides a detailed quality analysis and identify training opportunities

• Provides performance management recommendations to the underwriting managers and senior underwriting management

• Prepares a monthly quality summary for Senior Underwriting Management

• Addresses quality trends and coordinate credit training for Home Lending underwriters

• Reviews quality findings and partners with processing and sales to obtain additional documentation or rationale to cure errors

• After loans are fixed, communicates resolution to the Pre- Fund and Post Close teams

• Demonstrates sound judgment conveying departmental policies and procedures

• Attends staff meetings and individual one on one monthly meetings with underwriters

• Provides exceptional customer service, congruent with WOW! Philosophies to customers, vendors and other institutions

Education & Experience:

• Bachelor’s Degree or work experience equivalent to Bachelor's degree required

• 10+ years of mortgage underwriting related experience

• Experience managing underwriting quality is preferred

• In-depth knowledge and understanding of bank operations, department policies, procedures, products, services, systems, underwriting guidelines, and applications

• Proven ability to interact with all TD Bank and departmental customers.

• Excellent oral and written communication skills

• Excellent PC skills and familiarity with standard office equipment

• Detail-oriented and self-motivated
   

Preferred Qualifications:

• Experience managing remediation of unsalable transactions reported by TD Bank Government and Private investors or internal Quality partners

• Experience processing, underwriting, or the closing processes. The role performs research and provides responses to internal and external audit requests, provides resolution to regulatory/nonregulatory action plans, and performs process audits to ensure the business line is operating according to TD Bank Home Loans standards.

• Underwrites complex residential mortgage loans and evaluates risk while ensuring the quality of each loan submitted

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting –