Case Manager Specialist

Job Title:  HS/PRS Case Manager Specialist

Department/Program: ORR

Reports to: Case Management Supervisor

Work location: Federal Way, Washington (hybrid/ travel required to sponsor homes)

FLSA status: (non-exempt/hourly)

Salary: $30.55/hr. - $32.41/hr.

• Nonviolence - being safe and doing the right thing 
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others  
• Social Learning - respecting and sharing ideas of our teams 
• Democracy - shared decision making whenever possible 
• Open Communication - saying what we mean and not being mean when we say it 
• Social Responsibility - everyone makes a contribution to the organizational culture 
• Growth and Change - creating hope for our clients and ourselves 

Job Summary:

The Case Manager Specialist will complete Home Studies and provide Post Release Services. The Case Manager Specialist is responsible for conducting in-person home visits, assesses the needs of each assigned child and make referrals services for unaccompanied immigrant children released from federal custody. The Case Manager Specialist completes extensive paperwork required by the contract, conducts screenings and assessments, and works with all external partners involved, including government agencies. The Case Manager Specialist will need to travel frequently by vehicle or airplane to visit clients' homes.

Duties and Responsibilities:

• Conduct time-sensitive and thorough home study assessments for potential placements for Unaccompanied Children (UC), including conducting face-to-face interviews with sponsors and other household members, home assessment, and case analysis.
• Complete a comprehensive and detailed assessment of the sponsor’s ability to care for the needs of the child and identify any information that emerges regarding the sponsor, the sponsor’s household or the child.
• Prepare the potential sponsor for the UC’s release and educate the sponsor regarding child abuse and neglect, education requirements and provide local resources to the sponsor and UC.
• Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement safety and stability, education, medical services, individual mental health, legal/immigration proceedings, family stabilization and counseling, substance abuse, youth programing, services related to independent living, gang prevention, guardianship, TVAP and child enrichment activities.
• Conduct age-appropriate comprehensive assessment in a child centered, trauma-informed manner and documented in an online case management system.
• Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis.
• Complete individualized needs assessments with UC and sponsor and develop individual service plans.
• Submit detailed and thorough documentation in accordance with Morrison and ORR requirements.
• Utilize social work best practices for thorough assessments of a UC’s progress and services provided.
• Carry a caseload of 1 home study and 8 PRS cases.
• Completes Notice of Concerns (NOCs), per federal policy requirements.
• Maintain a high standard of record-keeping according to ORR requirements and conducts internal reviews to monitor documentation compliance.
• Participate in team meetings, staff in-service training and department meetings.
• Other duties as assigned.
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.  
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvemen