Customer Service Representative (CSR)

Our company is one of the leading providers of Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Customer Service Representative who has an exuberant personality and a passion for working with others!

Our entry-level Customer Service Representatives place a huge emphasis on the attention to detail with each customer account, and the ability to solve any and all problems, should they arise. We have a close-knit and inclusive entry-level entry-level Customer Service Representative team that is leading with the utmost professionalism, and cost-effective sales solutions for our clients to increase their market share and drive sales revenue and overall profitability.

Responsibilities of our entry-level Customer Service Representative:

• Initiate and create a relationship with each customer account
• Drive sales results by delivering a top-notch and elevated customer experience
• Achieve all productivity goals through successful negotiation and upselling tactics
• Act as a product knowledge expert and always lead sales interactions with product features and benefits, not discounts
• Provide customer support and answer any questions asked in a professional manner
• Brainstorm and strategize with other entry-level Customer Service Representatives the new and innovative ways to maximize sales results and optimal profit margins

Requirements for our next entry-level Customer Service Representative:

• 1+ years of relevant experience in retail, sales, customer service, or equivalent entry-level position is preferred
• Energetic, team-oriented, and passionate about working with other team members/customers
• Self-motivated and goal-oriented professional
• Exceptional communication and negotiation skills are a must
• Student mentality, with the drive to continually improve and succeed

Perks:

• Training and ongoing development for the CSR position and others
• Competitive pay and bonus incentives 
• Travel opportunities
• All major holidays off

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