Inside Sales Representative

<p><strong>Pay Range: $18-$20 hourly</strong></p> <p><span style="text-decoration: underline;"><strong>About Us</strong></span><br>ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair &amp; reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM &amp; more.<br>We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.<br>We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!&nbsp;<a class="external-link" href="https://vimeo.com/652202630/3ae8c047b6" target="_blank">Get a sneak peek into life at ADESA!</a></p> <p><span style="text-decoration: underline;"><strong>Role and Team</strong></span></p> <ul> <li>Reporting to the General Sales Manager (GSM) or designated Manager, the Inside Sales&nbsp;Representative acts as a tactical partner by building and maintaining customer/client relationships in&nbsp;order to grow the auction business. This position is responsible for establishing and maintaining&nbsp;relationships with assigned customers including individual dealers, dealer groups, institutional accounts&nbsp;and others resulting in auction sales.</li> </ul> <p><span style="text-decoration: underline;"><strong>Responsibilities</strong></span></p> <ul> <li>Make sure customers receive prompt, efficient and courteous attention by providing excellent&nbsp;customer service and responding to phone calls, emails, and text messages in a timely manner.</li> <li>Resolve customer complaints in a friendly, courteous manner and advise Management of all&nbsp;serious complaints or incidents.</li> <li>Maintain a professional appearance, orderly work environment and friendly disposition by&nbsp;greeting customers and guests promptly and with courtesy, both on the phone and in person.</li> <li>Arrange Hotel and Flight reservations with our local transportation department.</li> <li>Contact dealers daily to solicit and develop new buy business and sell business via telephone and internet. Discuss inventory needs, current and future promotions, and upcoming s