Senior Technical Program Manager - Infrastructure & Application Projects

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Senior Technical Program Manager, you will lead and manage complex cross-functional projects across both infrastructure and application domains. This role is critical to driving the successful delivery of key technology initiatives by managing all aspects of program delivery, from planning through execution, and ensuring alignment with strategic business objectives. You will work on building scalable processes and templates to be leveraged in planning, execution and reporting. You will work very closely with Business Solutions Architects l as Engineering, product, and operations teams to formalize intake and capacity planning scope requirements, prioritize deliverables, and communicate progress to stakeholders, ensuring projects are completed on time and within scope.

What You’ll Do

Location: Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Scottsdale, Seattle, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture.
Reports to: Principal Program Manager

• Program Management: Oversee the full lifecycle of infrastructure and application
  programs, from initiation through planning, execution, and closure. Establish program
  goals, define success metrics, and track progress to ensure objectives are met.

• Stakeholder Engagement: Collaborate with cross-functional teams, including product
  management, engineering, IT operations, and leadership, to ensure seamless
  communication and alignment on project goals and timelines.

• Project Planning and Coordination: Develop detailed project plans, including schedules,
  budgets, resource allocation, and risk mitigation strategies, while coordinating across
  multiple teams to meet deadlines and deliverables.

• Risk Management: Identify potential risks and implement proactive solutions to mitigate
  them, ensuring that any issues are promptly addressed to avoid impact on project
  timelines.

• Technical Leadership: Provide guidance on infrastructure and application best practices,
  assisting teams in designing scalable, secure, and robust systems. Evaluate new
  technologies, tools, and processes to improve efficiency and quality.

• Resource Management: Partner with engineering managers and other stakeholders to
  ensure appropriate staffing and resource allocation for project success. Advocate for
  resources and ensure timely availability to meet project milestones.

• Continuous Improvement: Implement best practices for program management and
  process improvement to optimize project delivery and reduce bottlenecks.

• Performance Reporting: Develop and deliver regular status reports, updates, and
  presentations to senior management, providing clear insights into project health, timelines, and any critical issues requiring escalation.

What You Bring

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree preferred.
• 8+ years of experience in program or project management within a technical environment, ideally involving both infrastructure and application projects.
• Proven experience with Agile methodologies (Scrum, Kanban) and a deep understanding of program management best practices.
• Strong understanding of infrastructure technologies (e.g., cloud services, networking, security, databases) and application development processes.
• Excellent communication skills, with the ability to communicate complex technical information effectively to both technical and non-technical stakeholders.
• Demonstrated problem-solving and decision-making skills, with a track record of leading projects to successful completion.
• Experience with project management tools (e.g., Jira, MS Project, Confluence) and a certification such as PMP or Scrum Master is a plus.

Benefits that Benefit You

• Compet