Sales Operations Business Partner

Learn what makes QTS a unique place to grow your career!

QTS Data Centers is seeking a Sales Operations Business Partner to work from our Duluth, GA office location. QTS is a leading provider of data center solutions across a diverse footprint with over two gigawatts of critical power capacity under customer contract in North America and Europe. Through its software-defined technology platform, QTS delivers secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities.

QTS is a Blackstone REIT Portfolio company.

At QTS, we know where IT is going. And we’d like to invite you to join us!

As a Sales Operations Business Partner, you will partner with a Sales leader to drive sales strategy execution, process improvements and sales team productivity and efficiency. You will be the strategic communicator between our Sales Leaders and the Sales Operations team.  You will listen to sales leaders to uncover areas for sales process improvement and drive efficiency gains through process and technology changes.  You will synthesize complex data from pipeline reports, sales analytics, and dashboards to provide insights to Sales team leaders so that we can make data-driven decisions.

You will bring the experience and expertise of executing on Sales Operations over the course of your career.  You have supported Sales leaders to drive their go-to-market strategies to deliver on exceptional outcomes.  You know how to use sales KPIs and analytics to drive process improvement. 

Responsibilities:

• Lead Sales Ops strategy and execution for a select Sales team, including optimizing work processes, establishing/enhancing KPIs, and installing and managing sales enablement technology/automation solutions from inception to execution

• Develop and execute sales strategies that align with sales team objectives and maximize sales team effectiveness

• Work with technical resources to deliver support to Sales leaders and their respective teams

• Develop relationships across the organization to collaborate on and drive sales process improvements

• Evaluate and enhance sales processes, systems, and reporting to improve efficiency and effectiveness on deal conversion, deal cycle time, pipeline forecasting and sales rep productivity

• Analyze large data sets for trends and insights, define key performance metrics, and provide actionable recommendations to drive data-driven decisions

• Lead cross-functional teams and collaborate with various departments to ensure successful sales strategy implementation and process improvements

• Manage Quota and Commission planning with Sales team and oversee commission plan monthly execution with accounting and people services

• Drive process improvement and implement best practices on cross-functional process, such as quote to cash, renewal, lead generation, and managing reseller channel

Basic Qualifications:

• Bachelor’s degree or equivalent experience

• 7 or more years of experience in sales operations roles

Preferred Qualifications:

• Master’s degree in business administration preferred

• Experience with B2B sales and international sales teams within a rapidly growing technology company

• Experience with establishing and managing Salesforce training programs

• 2+ years leading sales operations for a business

• 2+ years of experience working with and driving strategy Salesforce within Sales teams

• The ability to look a large, complex business processes and figure out where to start with process improvement, gain quick wins and drive results

• A process mindset that orients around scaling and growth

• Track record of developing new and refining existing sales process improvement

• Optimistic and resourceful problem solver

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee a