Director of Restaurant and Bars - InterContinental San Antonio (Hotel Opening)

Your day to day

As a Director of Restaurants and Bars, you’ll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements. 

·                     Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers.

·                     Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues.

·                     Train colleagues to make sure they deliver with compliance and to the InterContinental standards.

·                     Recommend or initiate any HR elated actions where needed.

·                     Make sure all food and beverage equipment is in operational condition and regularly cleaned.

·                     Make sure all food and beverage outlet facility spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

·                     Achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.

·                     Manage & participate in hotel food and beverage marketing programs and promotions.

·                     Keep an eye on competitor activity / industry innovation. Assist menu design and concepts. 

·                     Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste.

·                     Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.

·                     Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.

·                     Drive promotions that deliver great dining experiences for guests at a good value. 

·                     Make sure credit and financial transactions are handled in a secure manner. 

·                     Perform other duties as assigned.

What we need from you

·                     Some college and/or advanced training in food and beverage management 

·                     2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 

·                     Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred 

·                     Must speak local language 

·                     Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

 This job requires ability to perform the following:

·                     Carrying, pushing, or lifting items weighing up to 100 pounds

·                     Moving about the public areas

·                     Handling objects such as luggage

·                     Bending, stooping, kneeling

Other:

·                     Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.

·                     Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.

·                     May be required to work nights, weekends, and/or holidays.

What we offer

We offer a competitive financial and benefits package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan. We offer complimentary dry cleaning and employee meals. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity