Hardware Strategic Account Executive

Hardware Strategic Account Executive

Remote in the US

  We exist to transform our customers and change lives. 

 Who We're Looking For:

The RF-SMART Hardware Strategic Account Executive is responsible for the direct sales of our Hardware Professional Services Complete Care renewals and upsell opportunities.  Their purpose is to seek and follow our installed base customers – in cooperation with the Net New Hardware Sales Executives; and create a great relationship and experience around our Complete Care offerings. In calling on these customers, this Strategic Account Executive will create and maintain relationships with key stake holders, develop working relationships with daily users, provide information and opportunities to leverage Complete Care capabilities, quote renewals and upsells, and close the business.

What You'll Do:

• Establish a professional, working, and consultative relationship with the clients by developing a core understanding of the unique business needs of the client within their industry
• Qualify opportunities and assess prospect value
• Maintain knowledge of competitors in account to strategically position products and services
• Use pre-sales and other resources to seek out new opportunities to drive and close sales revenue
• Provide clear communication to all internal departments
• Participate in company strategy meetings as required
• Timely and accurately updating of CRM system
• Strong ability to deliver and negotiate contracts to senior levels
• Orchestrate site visits and customer meetings
• Help develop install base/customer advocate and references
• Always be mindful of highest level of customer satisfaction
• Responsible for renewing Complete Care subscriptions
• Responsible for upselling additional Complete Care offerings to existing customers
• Responsible for maintaining and driving a sales pipeline
• Significant travel is not expected, however travel for customer visits, and trade shows
• Ability to quickly build rapport and forge relationships
• Ability to build a comprehensive account strategy
• Ability to drive the sales process from prospect through closure
• Ability to present and sell technology products in a business context
• Advanced problem-solving capabilities
• Ability to learn quickly
• Strong interpersonal, presentation, management, and negotiation skills

 What You Bring:

• A Bachelor’s degree in a business field, or equivalent work experience
• 3+ years successful software/hardware sales experience, preferably in hardware and data collection solutions
• Successful record in selling to executives
• Proven history of meeting and exceeding assigned sales goals and quotas
• A consistent top performer
• Experienced in selling in a team environment and ability to coordinate activity with pre-sale consultants, professional services managers, Channel Partners, and hardware suppliers
• Experience with sales CRM systems such as Oracle/Siebel, Salesforce, or NetSuite
• Experience with Microsoft Office applications
• Ability to drive the sales process from prospecting through closure
• Technical acumen with the ability to present and sell technology products in a business context
• Strong interpersonal, presentation, management, attention-to-detail, and negotiation skills

Territories include USA; travel required up to 10% of the time, or as needed in order to develop and drive the business with key accounts.

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Strategic Account Executive, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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