Sales Associate

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job serves our retail customers by demonstrating exceptional customer service skills, best in class product knowledge and mastery of operational processes in myriad formats throughout the Health Care System. Responsible for engaging customers with friendly greetings and asks open ended qualifying questions that will lead to product recommendations and demonstrations. Additionally, the job maintains store standards by setting planograms, replenishing shelves, cleaning merchandise areas and performing operational tasks when not engaged with customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education 

Preferred - High School diploma or equivalent

Work Experience

Required - 2 years Sales experience
Experience setting priorities effectively and using resources available.
Experience working as an influential team player who can also work independently.

Preferred- 1 year experience with selling in a specialty retail format
Knowledge and experience in Over the Counter, Durable Medical Equipment, Medical Uniforms online sale and mobile point of sale systems
 

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Experience setting priorities effectively and using the resources available
• Experience working as an influential team player who can also work independently
• Proficiency with Point of Sale systems and operational tasks to support the retail customer experience
• Capable of merchandise fixtures given a planogram with product
• Must be a results and sales driven individual who enjoys engaging customers in a retail environment
• Good organizational skills

Job Duties

• Maintains expert product knowledge of both company inventory items and competitor brands
• Meets or exceeds Sales Productivity Metrics.
• Maintains a best in class retail experience.
• Executes promotional strategy and validates proper collateral is in place and removed in a timely manner.
• Develops and maintains key internal customer accounts.
• Coordinates and hosts sales events.

Other related duties as required.  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

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