Senior Global Key Account Manager EMEA

<b>About PayU</b><span> </span><span>PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our </span><a href="http://300.000" rel="noopener noreferrer">300.000</a><span>+ merchants and millions of consumers. </span><br/><span>As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. </span><br/><a href="https://corporate.payu.com/wp-content/uploads/2022/09/Become-A-PayUneer_PayU-candidate-deck.pdf" rel="noopener noreferrer">Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here </a><br/><span>We are seeking a dynamic and results-driven</span><b> Senior Global Key Account Manage</b><span>r to join our team in the </span><b>EMEA region</b><span>. The ideal candidate will be responsible for taking full strategic ownership of Global Accounts and building long-term business relationships, expanding our business through additional share, countries or regions while avoiding churns with merchants such as Amazon, Huawei, Inditex and Bolt.</span> <h3>What you will be doing: </h3> <ul> <li>Designing a strategic plan for merchants in your portfolio to ensure profitability and permanence over time.</li><li>Achieving the assigned sales quota in a designated portfolio and meeting expectations for profitability.</li><li>Managing internal projects with key stakeholders and collaborating closely with cross-functional teams, including Risk, Pricing, Legal &amp; Compliance, Integration, Operations, Technology, and Product.</li><li>Maintaining end-to-end ownership for assigned accounts.</li><li>Ensuring account performance in terms of sales, profitability, quality, and service, while completing strategic customer account plans that align with company standards and prevent merchant churn.</li><li>Maintaining high customer satisfaction ratings that meet company standards.</li><li>Building and maintaining product knowledge by keeping abreast of product enhancements and the latest industry trends, and providing feedback to product and sales management.</li><li>Working with cross-functional teams to ensure service quality and timely deliverables.</li><li>Analyzing customer payment data frequently to provide clear and valuable market and consumer insights.</li></ul> <h3>What we are looking for:</h3> <ul> <li>7+ years of relevant experience in Sales/Key Account Management B2B.</li><li>Experience in e-payments, fintech or ecommerce sector.</li><li>Experience in budget management, forecasting, pricing, account profitability reviews.</li><li>A strategic mindset and the ability to identify business opportunities in highly competitive, mature markets by understanding customer context, uncovering customer key performance indicators, articulating customer objectives, and adding value to partnerships.</li><li>Understanding  customers’ value drivers with  ability to reframe and change the view customers view their business.</li><li>Proficiency in English, both written and verbal.</li></ul> <h3>What we offer?</h3> <ul> <li>Full-time employment under a contract of employment,</li><li>Benefits: ability to develop one’s own package in MyBenefit system,</li><li>Series of trainings,</li><li>Work in an international environment where you work with foreign languages on an everyday basis,</li><li>Friendly work atmosphere in a young cooperation-driven team.</li></ul> <h3> Our working environment:</h3> <ul> <li>A diverse working environment within a multicultural setting,</li><li>An inclusive environment that ensures we listen to a diverse range of voices when making decisions,</li><li>A positive, get-things-done workplace,</li><li>A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this),</li><li>Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale,</li><li>A democratic work environment where you can drive your outcomes.</li></ul><b>About us</b>At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more <a href="http://www.payu.com" rel="noopener noreferrer">www.payu.com</a>