Patient Financial Specialist

Company Overview

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

 

• 4 locations ranked on U.S. News & World Report’s list of Best Children’s Hospitals for pediatric orthopedics
• Winner of 9 Press Ganey Guardian of Excellence Awards and 5 Pinnacle of Excellence Awards for Patient Experience (2023)
• $20 million in annual funding for innovative research in genomics, clinical motional analysis, and other forms of translational research.

Site Description

• 49-bed inpatient facility with an outpatient clinic and walk-in fracture clinic located in North Philadelphia
• Outreach clinics in Doylestown, PA and San Juan, Puerto Rico
• Joint Commission accredited
• Press Ganey Guardian of Excellence award winner for Inpatient Pediatric Patient Experience (2023)
• Specialties: Orthopedics, Spine/Spinal Cord, Sports Medicine, Pediatric Surgery, Craniofacial, Rheumatology, Pediatric Rehabilitation/Therapy, Urology 
• Partnerships with Temple University, Thomas Jefferson University, St. Christopher's Hospital for Children, Drexel University, and the University of Pennsylvania

Job Overview

Shriners Children's Philadelphia has an opportunity for a full-time Patient Financial Specialist (Monday - Friday, no weekends). 

Responsibilities

The Financial Counselor provides follow-up on all patients identified as uninsured and determines eligibility for State CHIP, SHC Charity Care or Shrine Assistance and facilitates the application/enrollment process. The essential duties include, means testing, insurance verification, gathering of supporting documentation, health plan updates in the computer, pt./family education on obtaining and maintaining benefits, and accountability for the management of the following work lists in Computer• Primary uninsured• Pending Charity• Pending Medicaid• Insurance Denied.

Qualifications

Preferred:

Associates Degree Preferred

3-5 year experience in financial counseling, insurance verification, registration in a medical office or hospital setting.

Comprehensive knowledge of Medicaid, insurance terminology, and third-party payer systems preferred.

Bilingual (Spanish/English) speaking and writing skills are required.

Good time management and organizational skills.Excellent verbal and written communication skills.Ability to deal with confidential information.Ability to communicate and interact with all members of the Shriners team in a professional and courteous manner.

 

 

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

 

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

In accordance with local and system policies, all SHC employees must be fully vaccinated for COVID-19 to be eligible for hire.