Project Manager (Night Shift)

Summary and Objective

The Project Manager is responsible for the planning, coordination, and execution of aircraft Maintenance, Repair, and Overhaul (MRO) projects. This role ensures projects meet quality standards, budgets, and timelines while delivering superior customer experience. The Project Manager acts as the liaison between the internal teams and the customer, providing regular communication, updates, and oversight of the full project lifecycle.

This position requires strong organization, problem-solving, and communication skills, along with the ability to lead cross-functional teams in a fast-paced aviation environment, ensuring compliance with FAA Part 145 regulations and company procedures.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Develop and manage detailed project plans, including schedules, resources, and budgets.
• Maintain consistent and proactive communication with customers, providing status updates, timelines, and resolution of concerns.
• Collaborate with Maintenance, Materials, Quality Assurance, Interiors, Paint, and Avionics departments to align project execution with customer expectations and organizational goals.
• Monitor day-to-day progress to ensure adherence to timelines, scope, and quality standards.
• Conduct progress meetings and address challenges or roadblocks with Crew Chiefs, Team Leads, and other stakeholders.
• Ensure timely availability of parts and equipment by coordinating with Materials and Procurement.
• Partner with Quality Assurance to ensure all work complies with FAA regulations and internal quality standards.
• Provide timely and accurate project documentation, including work scopes, work orders, budget tracking, and change orders.
• Lead and facilitate customer-facing meetings or calls to present updates, resolve issues, and build lasting relationships.
• Ensure ethical and accurate invoicing in collaboration with the Invoice Specialist and present final invoices to customers.
• Promptly close out projects, including collection of progress payments and post-service customer follow-up.
• Document lessons learned and recommend process improvements for future projects.
• Mentor junior team members and support the professional development of cross-functional teams.

Skills and Abilities:     

• Excellent organizational and time management skills.
• Strong verbal and written communication.
• Ability to work independently and collaboratively across teams.
• Critical thinking and problem-solving under pressure.
• Proficiency in Microsoft Office Suite and project management tools
• Understanding of FAA Part 145 regulations and MRO environments.
• Customer-first mindset with a focus on delivering quality and satisfaction.

Work Environment:

• This role requires working in a fast-paced aviation environment, collaborating with cross-functional teams.
• Work is primarily performed in an office environment, with occasional exposure to hangar conditions.
• Some travel may be required to meet with customers or attend industry-related events.
• Flexibility in schedule may be necessary based on project demands.
• Monday - Friday 2:30PM - 10:30PM EST

Physi