Field Service Supervisor

BAYADA Home Health Care is seeking a Service Supervisor to join our Williamsport, PA team in our Assistive State Care office. 

 

Why choose Bayada?     

• Glassdoor Best Places to Work in 2018 and 2019
• Forbes 2020 Best Places to Work for Women
• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here

Minimum Qualifications

• Must have two years of experience in home health care industry OR possess a professional license (Social worker, OT/A, PT/A)
• Recent leadership or management experience preferred.
• Competence in basic PC skills required to perform job functions.
• Demonstrated track record of successfully taking on more responsibility with positive results and ambition to grow past current position.

Summary:

• Participate in new hire orientations of assistive personnel and client-specific orientations to client care, safety precautions, procedures and treatments, documentation, and BAYADA policies and practices – both in the office and home, as applicable.
• Interview new clients to review and initiate the service plan provided by the contract service coordinator.
• Making regular client visits, as per policy. Supervising assistive personnel through in-home visits and review of documentation to ensure services meet state supervisory requirements and obtain feedback and ensure client and employee satisfaction.
• Providing feedback to employees including recognition, and counseling. Assisting in regular field staff performance evaluations with interdisciplinary management team input.
• Providing complete, accurate, and timely clinical documentation in the client chart, home chart, and computer system.
• Develop community relationships and participate in outreach activities.
• Maintain effective fiscal management of caseload while in office- manage payroll and billing of client caseload.
• Obtain insurance confirmation, authorization from third party payors by communicating with internal BAYADA offices (ICO, CMO, MCO, FIN), third party payors, clients, and Clinical Managers.
• Using judgment and discretion, effectively schedule staff, coordinate client services and manage caseload.
• Perform related duties, or as required or requested by Director and/or Clinical Leader.
• Together, with the entire office staff, answer phones, greet visitors, and generate correspondence as necessary for office needs.

Requirements:

• This position will be in the field and in office- applicant must be able and willing to travel to servicing counties.
• Must be flexible with schedule and adapt to change easily.

 

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.