Program Manager III - Teaching Kitchen Operations

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager III - Teaching Kitchen Operations

                        

Location

Cleveland

                    

Facility

Community Health and Wellness Center

                     

Department

NI Administration-Neurological Institute

                      

Job Code

T31030

                     

Shift

Day/Evening/Night/Weekend

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

As a Program Manager III, you will oversee the operations and ongoing management of the Community Teaching Kitchen at the Langston Hughes Community Health and Education Center while developing systems and processes that ensure efficient daily operations. In this role, you will manage the kitchen schedule, coordinate shared medical appointment activities, maintain safety standards, order and monitor supplies, and serve as the primary liaison with leadership teams utilizing the space. You will collaborate with internal departments and community partners, provide coaching and mentorship to staff, and participate in budget planning and management to support program goals and ensure the successful operation of the teaching kitchen.

A caregiver in this role works Monday through Friday from 8:00 a.m. -- 5:00 p.m. with one Saturday shift per month and two evening shifts per month as needed.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities. 

• Serve as a liaison with all levels of the organization and outside the community. 

• Manage multiple priorities and projects with competing deadlines. 

• Allocate time to meet completion requirements. 

• Serve as a coach and mentor for other positions in the department. 

• Review and monitor adherence to Human Resources policies and corporate compliance procedures. 

• Teach Kitchen facility management and coordination of programs, staffing, scheduling and resources.

• Collaborate with clinicians, educators, patients, community members and other stakeholders to ensure effective program implementation and execution.

• Maintain food safety and sterilization standards.

• Adherence to healthcare safety and infection-prevention standards.

• Oversee facility inspections and food service regulatory compliance.

• Other duties as assigned. 

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and five years of related experience 

• OR Master’s Degree and four years of experience 

• Knowledge of statistical and financial analysis, primary research and business plan development

• Strong presentation, communication and training skills 

Preferred qualifications for the ideal future caregiver include:

• Master’s degree

• Healthcare settings

• Experience in dietetics, culinary arts, nutrition services, or hospitality services

• Background in food service management, dietary services, and/or nutrition programs

Physical Requirements:

• Ability to communicate and exchange accurate information. 

• Ability to perform work in a stationary position for extended periods.  

• Ability to work with physical records or operate a computer or other office equipment.  

• In some locations, ability to travel throughout the hospital system.  

• In some locations ability to move up to 25 lbs.

Personal Protective Equipment: