Processing Specialist/Data Entry

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Orlando, FL

Reporting To: Jennifer Martin

Compensation: $16.00 - $17.00 / hour

Description

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Davies is looking for an experienced Processing Specialist to join our growing team! The Processing Specialist role is a full-time, in-office position requiring proficiency in computer systems, accurate data entry, document scanning, and strong communication skills. Essential qualifications include typing speed of at least 45 wpm, 10-key proficiency, and the ability to multi-task in a fast-paced environment. These requirements demonstrate that the role demands technical competency and cognitive discernment beyond basic clerical tasks.

This role is a full-time, in-office position in the company’s Orlando/Maitland, Florida office.

Key Responsibilities

• Accurately entering data from provider bills in a computer system
• Opening and scanning of incoming mail documents to folders in the system
• Attaching scanned PDF documents to the claim system determining appropriate claim, attachment type and subject text per specific protocol
• Handle inbound phone calls from clients to capture and input claim information into company databases.
• Handling outgoing mail process via mail machine
• Perform other duties as assigned

Skills, knowledge & expertise

• Typing speed of at least 45 wpm; 10-key by touch
• Good computer skills and general office experience
• Good written and verbal communication skills conducted in a timely manner with diverse audiences
• Ability to multi-task and prioritize in a fast-paced, dynamic work environment
• Good team player with interpersonal skills

Benefits

BenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

 Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency: 
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.