Clinical Program Consultant - Registered Nurse

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Clinical Program Consultant

Position Summary

As a Clinical Program Consultant on the Epic Clinical Enablement team, you will be a leader and subject matter expert for multidisciplinary endeavors to evaluate, develop, maintain, and implement clinical program processes and materials. You will collaborate with Information Technology (IT/DDAT), Product Development, Analytics, Clinical Operations, Education, Quality, End-users, and more to improve member outcomes and achieve organizational goals. The Clinical Program Consultant has excellent written and verbal skills in addition to advanced computer skills to design and configure clinical content in the Epic Electronic Health Record (EHR) and other clinical and non-clinical application. You will lean on your Project Management skills and clinical knowledge to assess and prioritize multiple deliverables in a fast paced, team-oriented environment.

Responsibilities Include

• Utilizes clinical and technological knowledge to design member centered system enhancements
• Develops and maintains requirements to support system enhancements
• Configures clinical enhancements in Epic EHR in collaboration with IT partners
• Creates testing materials to support system enhancements and participates in testing as needed
• Creates educational materials related to program content updates for end-users
• Leads and participates on multidisciplinary project teams serving as subject matter expert on clinical workflow, product, and system configuration
• Performs analysis of clinical business needs
• Leverages Epic and other platform functionality to improve the member and end-user experience
• Leads system upgrade reviews from the clinical perspective
• Applies innovative approaches to complex problems
• Other duties and projects as assigned

The Clinical Program Consultant offers an ever-evolving role for the individual seeking growth and development. You will play a significant role on a small team with exposure to many departments across the organization. You are invited to bring your innovative ideas and passion for optimizing member care and end-user experiences to this position.

Required

• Registered Nurse with current unrestricted license in state of residence
• Bachelor’s degree in Nursing or health related field
• Minimum of 5 years recent clinical or related experience
• Experience with Microsoft Office, Excel, Word, Outlook, Teams, SharePoint
• Excellent written and verbal communication skills
• Willing to obtain Epic Certification within 90 days of hire

Preferred Qualifications

• Epic Certification: EpicCare Ambulatory, Clinical Content Builder, etc.
• Master’s degree in Nursing, Nursing Informatics, or health related field
• Nursing Informatics Board Certification (NI-BC)
• Epic software experience as a clinical end-user

Soft Skills

• Adaptable self-starter
• Technologically curious and innovative
• Embraces challenges with a growth mindset
• Effective both independently and in teams
• Skilled at managing multiple projects and timelines
• Capable of leading multidisciplinary team meetings

 

Logistics

• Travel: Up to 10% for conferences and meetings as needed
• May be required to participate in overnight checkout process at a maximum of 4 nights per month

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$72,306.00 - $173,040.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer w