Digital Innovation & Product Delivery Specialist, VP/Associate

Job Summary

What is the opportunity?



We are seeking a Digital Innovation & Product Delivery Specialist to join our Digital Product Innovation team within RBC Capital Markets. Reporting to the Head of Digital Product Innovation, this role offers an exciting opportunity to support cutting-edge digital and AI products across our global Investment Bank.

In this high-impact role, you’ll focus on integrating, commercializing, and driving adoption of AI- and digital-powered solutions. Collaborating across lines of business with engineers, AI product leads, data scientists, and stakeholders, you’ll play a key role in executing go-to-market strategies, enabling user adoption, and advancing RBC’s digital transformation.

Job Description

What will you do?

• Support & Execute Go-to-Market Strategy: Collaborate with the Head of Digital Product Innovation and the AI product teams to execute go-to-market plans for digital and AI products. This includes preparation for product launches, defining success metrics, and ensuring effective rollout and adoption across key clients and stakeholders.
• User Adoption & Integration: Work closely with business leads and end-users to drive user adoption and integration of digital products. Partner with cross-functional teams to understand business priorities and ensure alignment with client needs.
• Change Management: Design and coordinate change management plans that address the impact of new digital and AI solutions on workflows, mindsets, and organizational processes. Ensure smooth transitions and successful implementation.
• Stakeholder Engagement: Act as a central point of collaboration between business stakeholders, AI product teams, and engineering teams. Partner with stakeholders across global investment banking to ensure shared goals, address questions, and resolve product or rollout challenges.
• Monitor & Optimize: Leverage data-driven insights to track product adoption, performance, and outcomes post-launch. Provide iterative recommendations that improve execution, user experience, and adoption rates.
• Cross-Functional Collaboration: Partner with engineering teams, data scientists, and technical stakeholders to inform product priorities that align with commercial objectives and ensure smooth execution.
• Communication & Reporting: Create clear, consistent communication channels with leadership, stakeholders, and product teams to provide updates on go-to-market progress, integration milestones, and adoption trends.

Skills, Qualifications & Key Competencies:

• Education: Bachelor's degree in a relevant field (e.g., Business, Computer Science, Finance, etc).
• Experience: 3-7 years of experience in go-to-market strategy, product management, change management, or related roles. Experience within investment banking, capital markets, or corporate strategy is highly advantageous.
• Technical Proficiency: Interest or experience in AI/ML technologies and their application to digital solutions. Familiarity with agile methodologies, Jira, and/or other product management tools is a plus.
• Problem Solving: Strong aptitude for problem solving and a willingness to learn the nuances of digital product development in financial services.
• Collaboration: Strong interpersonal and communication skills, with an ability to work seamlessly across technical and business teams.
• Organization: Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Vision: Passion for innovation, digital transformation, and continuous improvement.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and