Onboarding Coordinator

Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it.  We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry.  Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

As an Onboarding Coordinator at Hummingbird, you will play a key role in supporting the onboarding process within the People Experience Team. Your focus will be on ensuring a seamless and welcoming transition for new hires by managing onboarding and offboarding tasks, maintaining accurate records, and ensuring compliance with company policies. Acting as a primary contact for new employees, you will provide essential support and guidance throughout their onboarding journey.

This entry-level role is designed to provide you with foundational skills in onboarding and HR, with growth opportunities into roles such as Specialist and other intermediate positions within the team.

Responsibilities

Details:

Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship.

FLSA Status: Exempt or Non-Exempt

Compensation: Starting at $19.13 per hour, less statutory deductions

Work Location: This position is remote. You must work from a location within the United States with consistent internet service.

Travel: 1-2 times a year for company events

Benefits Eligible: Yes

People Manager: No

Onboarding Administration and Process Support 

• Provide reliable support for the end-to-end onboarding and offboarding processes, ensuring tasks are completed in Workday and records are maintained accurately. 

• Assist with the organization and management of compliance and employment-related documents, supporting operational efficiency. 

• Follow established procedures for onboarding and offboarding to ensure consistency and accuracy in task completion. 

• Collaborate with the Employee Engagement and Onboarding Lead to implement improvements within the onboarding function. 

 

Employee/Candidate Support 

• Serve as a primary contact for new hires, addressing onboarding inquiries, providing guidance, and fostering a positive first experience. 

• Respond to employee and manager questions related to onboarding processes, escalating complex cases as necessary. 

• Ensure clear communication with candidates and new hires about onboarding steps and expectations. 

• Use established processes to deliver consistent, accurate responses to inquiries, enhancing employee engagement. 

 

Record and Data Management 

• Maintain accurate onboarding records in Workday, ensuring data integrity and compliance with HR guidelines. 

• Input and update employee data as needed, supporting reliable data management practices. 

• Organize and store documentation related to onboarding and offboarding, ensuring easy access and adherence to company standards. 

• Conduct periodic checks to verify accuracy and support HR data quality efforts. 

 

Compliance Assurance 

• Ensure adherence to company HR policies and procedures during all onboarding and offboarding activities. 

• Support consistency in onboarding practices by following guidelines and contributing to policy