UX/UI Designer - First Contact

commercetools - we are:

• The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
• Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
• Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
• Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

   

The Opportunity:

Our Product team is responsible for every user's first impression of our business tooling. This team owns the experience that will drive our prospects to become customers, and our customers to become advocates of our product.

We are looking for an experienced and visionary Senior UI/UX Designer to help evolve those first experiences in our product. As our Designer, you will balance strong lean UX research with high-end, competitive UI. You will own and drive the entire research and design process of our customer domain autonomously: from discovery research to interface design.

You have experience designing within a system and are equally comfortable challenging that same system to improve and evolve it.

If being a driving force to create exciting next-level experiences sounds like you, send us your application and a link/attachments to your latest portfolio of work. 

Please note, you will need to submit a link to your portfolio or attach samples to showcase your work in the application questions in order to be considered for the role

Your Mission:

• Represent our users within a cross-functional team, articulating and leading design decisions with our team and stakeholders
• Conduct discovery research: choose the scope, collect, organize, and analyze quantitative and qualitative data to solve our users' problems
• Plan and conduct user research studies (workshops, interviews, surveys or usability testing sessions) by defining and documenting research objectives
• Create personas, user flows, wireframes, sketches, and/or prototypes to communicate your design proposals with the team
• Use design systems to create pixel-perfect user interfaces, including understandable UX writing that guides our users while maintaining consistency across our platform
• Translate our complex platform and user scenarios into intuitive high-quality user interfaces
• Stay up-to-date with industry trends, best practices, and emerging technologies to continuously elevate the quality of our design solutions to build visually appealing and cutting-edge designs that set new standards

What you need to succeed:

• 4+ years of experience conducting research studies, applying user experience design methods and techniques, and delivering user interfaces
• Experience conducting user research and flexibility in applying user experience processes that encompass all aspects of the user experience cycle
• Ability to convert the user’s needs to visual interfaces, applying our design system and patterns
• Proficiency in prototype tools such as Figma and Axure
• Strong English verbal and written communication skills to drive research studies and articulate your design decisions to Product Managers, and Frontend and Backend developers
• Ability to prioritize workload and work effectively through team collaboration and independently 

Nice to have:

• Experience in enterprise software design or any other SaaS application, especially for eCommerce
• Experience creating strong visually appealing interfaces for dashboards and/or big data
• Interaction/animation design experience or passion

 

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check th