IT Support Instructional Assistant

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

 

Position Title: IT Support Instructional Assistant 

Office: Los Angeles, California

Reports To: Site Director

 

Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Los Angeles Training  Department. The Instructional Assistant (IA) will play an important role in our organization’s mission, as they train Per Scholas learners to be outstanding entry-level technicians. They will be responsible for the following:

Overall Focus:

Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to:

• Assist the lead instructor both in and out of class in the teaching and administration of the class.
• Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

What You’ll Do:

Out-of-Class Tasks and Responsibilities:

• Assist and/or collaborate with the instructor to: 
• Grade and/or review assessments, class projects, and other materials
• Enter learner grades into Learning Management Systems software and grading templates 
• Update Salesforce data as necessary
• Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
• Assist instructor with the preparation of daily agenda for students 
• Schedule time with the instructor and learners to discuss class challenges
• Monitor learner attendance, certifications’ progress, etc.
• Manage learner common areas and tech supply inventory
• Monitor kitchen area and manage kitchen supply inventory ie. coffee, water…etc.
• Attend weekly team meetings and be prepared to provide classroom and learner updates. 

In-Class Tasks and Responsibilities:

• Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
• Serve as class timekeeper, monitor breaks and other scheduling information
• Monitor students during test-taking and break-out group activities
• Manage cleanliness of classroom and tech equipment
• Note challenges presented during class, including (but not limited to) students who:
• Seem disengaged or uninvolved with class activities
• Are speaking more than other students (dominating) or are typically quiet

Professional Qualifications

• CompTIA A+ Certification 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills
• Teaching Experience is a plus
• Qualified candidates must be able to comfortably and frequently lift 50lbs

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup enviro