Manager, Innovation and Delivery

Job Description:

The Manager, Innovation and Delivery will drive the incubation, scaling, and operationalization of new business ideas.

Incubation of New Initiatives:

• Leading the development of new partnerships, acquisitions, and product delivery streams.
• Ensuring these initiatives are feasible and aligned with company strategy.

Cross-Functional Leadership:

• Building strong partnerships across internal teams such as Product, Sales, and Delivery.
• Operationalizing ideas quickly and efficiently for new product or service rollouts.

Delivery Excellence:

• Establishing best practices, processes, and methodologies for incubating and scaling delivery models.
• Enhancing delivery performance while maintaining profitability.

Strategic Monitoring and Reporting:

• Tracking progress of new initiatives to ensure client satisfaction and financial goals are met.
• Developing strategies to improve delivery efficiency and organizational readiness.

Perform other duties that support the overall objective of the position.

Education Required:

• Bachelor's degree.

• Or, any combination of education and experience which would provide the required qualifications for the position.

Experience Required:

• 8+ years experience including leadership experience in Professional Services (indicating a focus on service delivery, consulting, or client-facing implementations).

Knowledge, Skills & Abilities:

• Knowledge of:
• Skill in: Strong operational skills for quickly turning ideas into action.
• Ability to: Manage complex partnerships, acquisitions, and product or service innovation streams. Strategic thinking to enhance delivery processes and ensure scalability.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.