Senior Manager, Deployment Excellence

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Manager, Deployment Excellence located in Raritan, NJ, with considerations given to other J&J site locations in NA and LATAM.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

NA- Requisition Number: R-079504

LATAM - Requisition Number: R-081533

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Position Summary

Senior Manager Deployment Excellence will be the owner of the Enterprise Standards for Solution Validation and Business Ramp-up and Cutover. The role will be responsible for training and mentoring individuals responsible for this work within projects supported. The person hired for this position will have responsibility for interviewing, recommending hiring, onboarding and managing contract resources that execute daily tactical work within projects when additional staffing is needed. Strategy and plans will be developed by the position holder for projects as needed.

The Senior Manager - Deployment Excellence plays a key role in leading the execution of key responsibilities related to the evolution, maintenance, and implementation of Deployment Excellence Standards and associated activities inclusive of solution validation, business ramp-up, cutover, hypercare and project/program management.

Own, Develop, Maintain, and Implement Deployment Excellence Standards: In collaboration with Director of Enterprise Deployment and Data Excellence this role is accountable for continuously evolving standards and methodologies to incorporate AI‑enabled technologies that increase efficiency, improve delivery predictability, and strengthen program and project outcomes.

Digital First: The role drives a digital‑first, outcomes‑oriented mindset, leveraging automation, analytics, AI‑enabled validation, and standardized playbooks to reduce cost, variability, and dependency on manual execution, while improving speed, quality, and confidence in deployment outcomes.
 

Lead Center of Excellence for SC Deployment Excellence: Aid in fostering awareness and education within the Center of Excellence, helping to promote best practices and services related to Deployment Excellence Standards.
 

Facilitate Collaboration: Assist in facilitating ongoing collaboration with SC Excellence, JJT, and Stakeholders. Contribute to staying informed about Capability Solution roadmaps, providing feedback, and sharing knowledge to enhance the utilization of SC Excellence services.
 

External Provider Relationship Management: Establish and maintain strong partnerships with external providers, helping to identify and onboard external resources efficiently when required to ensure Deployment Excellence aligns with stakeholder expectations. Ensure available set of resources with required skills to quickly address project needs.
 

Resource Management Oversight: Efficiently oversee both internal and external teams to ensure clear visibility and the successful delivery of Deployment services, maintaining alignment with organizational objectives.
 

Engagement Model Oversight: Leads in proactively managing an effect