Enterprise Applications - Business Application Testing Administrator

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin, TX

About the role:

We are seeking an experienced and strategic Business Application Testing Administrator to lead the testing function for our core enterprise applications, including ERP, CRM, and HR systems. The ideal candidate will have deep experience in managing end-to-end application testing processes and implementing test automation frameworks and tools. The role is a key team member of our Enterprise Applications Team responsible for ensuring the quality, performance, and reliability of critical business systems that support Accounting, Sales, People and Payroll, and Operations.

What you'll do

Application Ownership:

Test Management:

• Lead the planning, coordination, and execution of testing for ERP, CRM, and HR application initiatives across projects, enhancements, and upgrades.
• Perform the test lead role in large transformation programs such as an ERP rollout
•  Define and continuously improve the testing strategy, including test planning, test case development, execution, defect tracking, and reporting.
• Establish and enforce quality assurance standards and testing best practices.
• Manage resource planning and test coverage across simultaneous projects.
• Collaborate with application managers,  enterprise architects, functional analysts, our managed service provider and business system analysts and product managers to ensure testing is embedded in the SDLC.

Test Automation & Tools:

• Develop and implement test automation frameworks for regression, integration, and performance testing.
• Manage our current testing automation toolset while proposing and implementing new capabilities.
• Promote a continuous deployment (CD) mindset and methodology.

Stakeholder Engagement:

• Partner with business stakeholders, project managers, business system analysts and product managers  to define testing scope, acceptance criteria, and sign-off requirements for enhancements and projects.
• Partner with IT stakeholders to automate end-to-end testing and impact assessment for application vendor provided releases / upgrades
• Communicate testing status, risks, and outcomes to technical and non-technical audiences.
• Ensure user acceptance testing (UAT) is properly planned and supported.

Governance and Compliance:

• Ensure testing processes align with IT governance, audit, and compliance standards (e.g., SOX, GDPR).
• Leverage standard testing best practices (e.g., maintain traceability from business requirements to test cases to defects and resolutions).

 

Role Requirements (Must-Have Skills)

• Bachelor’s degree in information technology, computer science, business or related field.
• 6+ years of experience in a corporate or consulting environment.
• 3+ years of experience in application testing or quality assurance roles.
• Proven expertise in testing ERP or CRM  platforms.
• Proven ability to lead project testing initiatives and drive testing process improvements.
• Strong knowledge of software testing methodologies (Agile, DevOps, Waterfall).
• Hands-on experience with test automation frameworks and tools.
• Experience working in enterprise environments with complex system integrations.
• Ability to communicate to stakeholders in a data-centric and KPI-driven manner. 

 

Examples of Other Desirable Skills, Knowledge and Ex