Business Development Representative

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

Our team is growing at The RealReal, and we’re seeking self-motivated individuals with excellent communication and interpersonal skills to join our team.  The Business Development Representative (BDR) works to qualify leads and pass to the appropriate sales channel to close into new consignors.  If you’re customer-obsessed and driven to excel in a fully-remote, competitive sales environment, this could be the perfect fit!

Eligible candidates must reside in PST, MST or CST time zone.

What You Get To Do Every Day

• Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal
• Qualify marketing generated leads though daily outreach, while fielding inbound inquiries
• Pass qualified leads to appropriate sales channel to close into new consignment business
• Nurture leads through ongoing follow-up via phone/text/email
• Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps

What You Bring To The Role

Minimum Requirements

• High degree of professionalism and excellent phone demeanor
• Exceptional attention to detail and organization skills
• Excellent verbal and written communication skills
• Comfortability using software such as G-Suite, Email, SalesForce, CRM 
• Ability to commit to full-time hours (40 hours per week) 
• Self-motivation and drive to excel in fast-paced environment
• A solutions-focused mentality with a growth mindset
• Adaptability and openness to change
• Must be able to work one weekend day - shifts offered are: Tuesday-Saturday or Sunday-Thursday

Preferred Requirements

• Lead qualification experience

Compensation | Benefits | Perks

• Base Pay PLUS uncapped commission
• $800/month commission (at target)
• Employee Stock Purchase Plan (purchase stock @ discounted rates)
• Monthly sales competitions (i.e. cash | prizes | site credit | stock)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision
• Paid Parental Leave
• PTO starts accruing on first day of work
• Paid sick leave for every 30 hours worked
• Up to 40 hours of COVID-19 PTO is available to cover missed shifts following a positive COVID-19 diagnosis.
• 9 Paid Holidays

 

The expected hourly rate for this role is $21.00 - $21.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR7957 #LI-AS15 #LI-Remote

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arre