Solution Delivery Manager

Resource Innovations is seeking a Solution Delivery Manager to join our growing team in Pennsylvania. We are seeking a highly skilled and motivated Program Manager with a strong background in energy efficiency to join our team. In this role, you will work in a dynamic environment leading and managing a team of internal staff and subcontractors in the delivery of a federally funded Home Appliance and Electrification Rebate program.  The program enables energy and cost savings to individuals throughout the state. The responsibilities will include oversight of day-to-day operations including (but not limited to) energy assessments, contractor management, reporting and forecasting, customer service, and client satisfaction. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Delivers successful energy efficiency programs to client(s) per contract terms and program budgets.  
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.  
• Continuously assesses project progress to goal, ensures compliance requirements are met, and develops innovative and creative solutions to new issues and/or market dynamics.  
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.  
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.  
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.  
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.  
• Other duties as assigned

Requirements

• Must be located in the state of Pennsylvania or willing to relocate within 30 days of acceptance.
• A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred 
• A minimum of 5+ years’ experience in energy-efficiency or a related field required, 3+ years of direct supervisory experience 
• Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines. 
• Interest in sustainability and passionate about making a meaningful impact on the environment.
• Excellent communication, organization, and project management skills. 
• Client-centered and customer service-focused. 

Preferred skills, education and experience

• Ability and experience in short and long-range planning and strategy.  
• Technical acumen regarding residential & multifamily energy use and/or building science.  
• Detail oriented with the ability to multi-task and self-direct your work.  
• Proficient in establishing job and work process flows. 
• Positive, action-oriented attitude showing initiative and creativity.  
• Exceptional problem-solving skills. 
• Excellent presentation skills, including both speaking and writing
• Demonstrated resilience and composure under pressure in dynamic environments with numerous moving parts

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innova