Retail Attendant

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The Retail Attendant supports the daily operation of the market/minimart by providing excellent customer service, operating the register, restocking products, merchandising, and keeping the store clean and organized. This role also prepares Starbucks™ beverages and assists with pizza preparation, ensuring quality and consistency. With strong product knowledge and attention to detail, the Retail Attendant helps create a friendly, efficient, and welcoming shopping experience for all guests.

Duties

• Support daily opening, running, and closing procedures as assigned.
• Greet customers and provide friendly, courteous assistance throughout the store.
• Answer product questions, offer recommendations, and highlight promotions to enhance the guest experience.
• Assist customers in locating merchandise, resolving concerns, and ensuring overall satisfaction.
• Prepare and serve coffee and other hot beverages according to established recipes and quality standards.
• Assist with pizza preparation, including assembling pizzas, preparing ingredients, and maintaining food quality standards.
• Maintain food safety and sanitation standards while preparing and serving food and beverages.
• Operate the POS system efficiently to process purchases, returns, exchanges, and refunds.
• Handle cash, card, and digital payments in accordance with company cash-handling procedures.
• Maintain a clean, organized, and sanitized environment, including food prep areas, counters, equipment, and floors.
• Stock, rotate, and replenish merchandise, ingredients, and supplies using proper product rotation practices.
• Ensure products are properly labeled, priced, faced, and displayed according to company standards.
• Assist with inventory counts and notify supervisors of shortages, discrepancies, or product issues.
• Set up and maintain promotional or seasonal displays as directed.
• Remove expired, damaged, or out-of-date products to maintain quality and safety standards.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• High school diploma or general education degree GED.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Has or is able to obtain SMART Certification within 30 days of hire.
• Valid Drivers License.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate? 

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com