General Manager-Customized Fleet Solutions Job

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
 

Division Information

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Requisition Summary

The General Manager of PacLease Customer Direct has overall responsibility for our remote operations team located in Dallas with general comprehensive oversight of PACCAR's investment in the location and customer interfacing program support. The General Manager develops business plan goals and objectives and carries out appropriate actions to achieve them. General areas of responsibility include:

• Business Planning
• Shop Management
• Sales Management
• Financial Management
• Staff/Personnel Management
• Franchise Network Relations Management

 

LOCATION: Texas (Dallas-Fort Work Metropolitan Area)

Job Functions / Responsibilities

• Profit and Loss responsibility for assigned department.
• Business Plan Management to include annual and long-term planning, capital budget process, continuous improvement initiatives, reconciliation of actual vs. planned performance, leveraging industry trends and data driven methodology.
• Financial Management to include P&L, ratings (lease, rental and Customized Fleet Services CFS), CFS program performance and growth, asset management, credit and collections, billing, accounts receivables, licensing and registration compliance, insurance compliance, fuel-tax compliance, and accounting system activities.
• Driving prodigious results through Kenworth and Peterbilt Division and Franchise Location support in service and repair coordination and lease account Activities.
• Managing by exception the comprehensive service operation performance and schedules for PacLease and Customer owned assets. Key areas of responsibilities and reporting will include, but not limited to, preventative maintenance management, inspection performance, (daily, weekly, monthly) budgeting of expenses, service scheduling and coordination, warranty claim processing, vendor program compliance and customer relations.
• Sales management support (Lease, Rental, CFS), customer retention and relations, planning and staff management to include developing market growth strategies to maximize profitable customer penetration and create incremental product sales for PacLease. Additional responsibilities will oversee market evaluation, sales presentations, rate preparation, used truck sales activities, and franchise network relationship management.
• Staff Management including weekly staff meetings, personnel evaluations, performance management, staffing, employee development and team motivation.
• Foster and grow a shared vision on team building.  
• Special projects as assigned

Qualifications

• Five to ten years of related Sales and/or Management experience, preferably in a full-service leasing environment.
• Strong skills in Leadership, Management, Organization, Communication (presenting, influencing, negotiating, networking), Self-Motivation, and Adaptability are essential.
• Experience with CRM Systems or SalesForce.
• Strong computer skills (Microsoft Office Suite, Tableau, etc.).
• Commercial equipment specification expertise, preferably in Heavy Commercial Tuck industry.
• Demonstrated ability to manage Shop and Service Operation Performance.
• Collaborate across teams and Influence others.
• Achieve results through Managerial Effectiveness.
• Act with Integrity

Education

• Bachelor's Degree Required.
• MBA preferred.

Benefits

As a U.S. PACCAR employee, you have a full range