Design Director Senior Manager

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

You Are:

• Facilitate senior level client workshops using human centered design methods to foster a culture of collaboration and innovation
• Supporting top opportunity business development efforts across Strategy & Consulting (S&C)
• Develop foundational facilitation skills for all S&C practitioners and build a community of facilitators
• Continuously coach and develop S&C practitioners in facilitation techniques
• Actively drive client growth within the Defense / National Security client space
• Bringing knowledge of AI Cyber and HCD to help driving meaningful conversations with clients
• Oversee comprehensive service design strategy engagements to align with organizational goals, leading to an enhanced experience across touchpoints
• Ensure the practical application of user-centered design principles

Basic Requirements:

• 12+ years of experience in product design and service design strategy
• 12+ years of experience in workshop facilitation techniques and HCD principles
• 5+ years of experience working for federal agencies
• Bachelor's degree required
• Minimum active Secret clearance
• Ability to work onsite at least 50% of the time (2 days per week)

Preferred Skills:

• In-depth knowledge and experience within a relevant service design discipline
• Experience owning a project vision, execution, quality and client relationship
• Experience being highly accountable for design quality and project delivery
• Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders
• Ability to respond positively and calmly to shifting priorities, demands and timelines

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:$118,500—$252,100 USD  What We Believe  We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.   Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here   Equal Employment Opportunity Statement Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.   Accenture is committed to providing veteran employment opportunities to our service men and women.