Sr Field Support Technician - 2nd Shift (Onsite)

Date Posted:

2024-09-09

Country:

United States of America

Location:

HSC31: US137-North Charleston, SC 5400 International Blvd, 88-30 Final Ass , North Charleston, SC, 29418 USA

Position Role Type:

Onsite

Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.

As a Sr. Field Support Technician, you will perform technical support activities, including aircraft product rework, installation support, and supplier modification changes/upgrades. You will ensure that procedures are followed, records are meticulously maintained, and systems are kept in optimal condition. Under the direction of Field Support Leads, you will respond to both routine and critical situations, maintaining clear communication with third-party product support staff and the Field Support Manager to resolve technical issues and bring attention to design-related problems.

What You Will Do:

• Inspection Support: Conduct incoming inspections for various seating programs.
• Installation Assistance: Monitor aircraft during the installation process at the factory, providing technical assistance as needed.
• Issue Reporting: Report technical issues and customer concerns to the Field Support Leads and Manager.
• Component Adjustment: Adjust, repair, or replace malfunctioning components or assemblies using hand tools and power tools.
• Component Installation: Install electrical and electronic components, assemblies, and systems in aircraft using hand tools, power tools, and/or software.
• Data Interpretation: Interpret engineering test data to diagnose malfunctions and systemic performance problems.
• System Layout: Lay out the installation of assemblies and systems, following documentation such as drawings, manuals, and wiring diagrams.
• Testing & Troubleshooting: Test and troubleshoot aircraft seats, components, and assemblies using the appropriate tools.
• Prototype Assembly: Assemble prototypes or models of circuits, instruments, and systems for testing purposes.
• Coordination: Coordinate work with the field support lead, technicians, and other aircraft personnel.
• Quality Records: Sign off on quality records for installation, troubleshooting, and rework.
• 2nd Shift Hours: 2:00 pm to 10:00 pm

Qualifications You Must Have: 

• Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience
• Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.

Qualifications We Prefer:

• Technical Skills: Basic computer knowledge and proficiency in Microsoft Office applications. Ability to perform software interrogation via a laptop computer.
• Documentation Skills: Ability to read and interpret safety rules, operating and maintenance instructions, drawings, product and component specifications, and service bulletins.
• Communication: Ability to effectively communicate technical details, design concepts, analysis results, and work pass downs verbally and in writing.
• Time Management: Strong time management and organizational skills.

What We Offer:

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.       
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
•  And more! 

Learn More & Apply Now!

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions f