Quick Service Restaurant Manager - Lodge at Big Springs

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Lodge at Big Springs is a cornerstone of the Northstar experience — a high-energy, high-volume mountain dining destination where great food, genuine hospitality, and unforgettable views come together. We’re looking for an experienced food and beverage leader to take the helm, build an exceptional team, and create the kind of guest experience people remember long after they have left the mountain.

This is more than a management role. It is a chance to shape a culture, develop people, and lead meaningful work in one of the most dynamic settings in the industry. As General Manager, you will lead a team of 50+ employees with real autonomy, partner closely with resort leadership, and make a visible impact on both the employee and guest experience. This full-time, year-round opportunity offers the chance to build something lasting — a team, a culture, and a standard of excellence that reflects your leadership.

 

Job Responsibilities:

You’ll oversee all aspects of daily operations at the Lodge at Big Springs — from service quality and food safety to labor planning, financial performance, and team development. With 50+ employees depending on your leadership, you will set the tone for how the team works together and how guests feel when they walk through the door.

• Outlet: Lodge at Big Springs, Northstar
• Full-time, year-round leadership role
• The budgeted pay range starts competitively, with actual compensation determined based on experience.
• Build and lead a diverse, high-performing team of 50+ through hiring, onboarding, scheduling, coaching, and performance development.
• Create a workplace culture grounded in accountability, inclusion, service, and continuous improvement.
• Deliver a consistently excellent guest experience in a fast-paced mountain resort environment.
• Own operational performance across service, food quality, sanitation, safety, inventory, labor, payroll, tip disbursements, and revenue reporting.
• Plan and manage labor in alignment with business levels, ensuring smart cost management and operational readiness throughout the season.
• Champion safety for employees and guests through strong practices, safety meetings, and a clean, well-maintained operation.
• Keep facilities and equipment in excellent condition through regular inspection, preventat