Security Intern - Summer 2025

Description

Job Summary:

The Security Intern will have the opportunity to grow and learn in the hospitality and entertainment industry through hands on exposure to day-to-da operational tasks within the Security Department at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW). 

This position will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure successful operation, property security, and asset protection. 

Essential Job Functions/Responsibilities:

- Provide superior guest service to visitors, guests, clients, vendors, and staff. 

- Direct the response to complaints, security breaches, internal theft/control issues, etc. through incident investigation.

- Campus patrol, including buildings and/or general guard routes, to perform security checks of property and communicate issues or concerns as they are found. 

- Control room monitoring over 400 cameras across campus. 

- Screening guests as they enter through metal detection. 

- Maintain peace and order via enforcing company procedure while maintaining a high level of customer service and professionalism. 

- Ensure the delivery of high standard, professional security service across the campus.

- Ensure that the security team space and equipment are prepared to support security operations. 

- Work with adjacent teams to address maintenance, custodial, and facility issues and improvements.

- Patrols buildings and/or general guard routes and communicates issues as they are found. 

- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

- All other duties as assigned.

TEMPORARY/HOURLY/NON-EXEMPT POSITION 

Requirements

Required Knowledge, Skills, & Desired Qualifications:

- Minimum of High School Diploma or GED. 

- Must be at least 18 years of age.

- Excellent interpersonal, negotiation, and conflict resolution skills. 

- Exceptional verbal and written communication skills.

- Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.  

- Required to be able to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative environment.

- Must be a flexible and reliable team player, both within own department and entire organization. 

- Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality

Physical Requirements for Position:  

- The ability to lift up to 25 pounds regularly.

- The ability to work in various Ohio weather conditions, inside and outside.

- The ability to work with hot, cold, and hazardous equipment as well as operate phones, computers, copiers/scanners, and other office equipment.

- The ability to move safely over uneven terrain, steps, or in construction zones.

- The ability to see and respond to hazardous situations.

- The ability to sit, stand, squat, bend, stoop, twist, walk, and complete repetitive hand and write motions for periods of time as required for the position.

- Must be able to hear, see, and speak.

- Ability to comprehend instructions and retain information.

- Must have manual dexterity necessary to complete all job duties.

- Must be available to work in Canton, Ohio.

Core Competencies:

- Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.

- Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.

- Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.

- Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexibl