People Operations Associate

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
 - We’ve funded over $100 billion in loans for our customers, more than any other fintech - We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 and 2021 - We are Forbes’ Best Online Mortgage Lender for 2023 - We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world - And we’re just getting started!
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 
A Better Opportunity
Our People team is looking for a People Operations Associate who will be a cross functional, team player. In conjunction with business clients, stakeholders and the Chief Administrative Office (CAO), this individual will serve as on the ground and strategic US HR support. This individual will partner with Recruitment, People Systems, Payroll, Immigration, Equity, and Benefits teams on all matters relating to talent, including employee relations, organization and leader effectiveness, organizational design, workforce and succession planning, headcount management, learning needs/opportunities and conflict resolution. 

Responsibilities

• Partner closely with and support the Senior People Operations Manager and CAO.
• Assist in defining and designing key People strategies in alignment with current business priorities and goals, including but not limited to growth, organizational design, employee development, and workforce planning.
• Maintain and improve upon our current Performance Management system, tailoring it to meet the business’s unique structure.
• Leverage partnerships and business acumen to deliver best-in-class HR support to employees.
• Partner with other members of the  People Team to deploy, implement and run all key people processes (learning and leadership development, talent calibrations, performance management, compensation and analytics, etc).
• Assist in monitoring overall effectiveness of People programs and services by tracking key talent metrics to identify and analyze people related issues, root causes, and possible levers for solutions.
• Understand and manage key organizational changes by identifying the impact on people, business processes, systems and technology, job roles and organizational structure.

Qualifications

• 2-3 years of Human Resources experience
• Bachelor’s degree in Human Resources, Business, or a related field is preferred
• Must have experience with HRIS (preferably Workday) & ATS systems
• Self-motivated, competitive against your own personal goals
• A go-getter who can self-manage and execute new processes and strategies
• A scrappy & creative thinker; an optimist
• High personal integrity
• Comfortable navigating through ambiguity
• Remarkable organizational skills and relentless drive to improve efficiency
• Strong written and verbal communication skills
• Thirst for knowledge and high sense of urgency

Company Benefits 
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
 - Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more. - Personalized care and tools for realizing your mental health and wellness goals. - Company paid for lunch when working in the office. - Additional benefit perks & discounts.
Disclaimer  
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.