About the Team

Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and our DashMart businesses! Our next big bet is mastering the Gift Card business.  

About the Role

You will own building our Gift Card strategy across all of DoorDash and brick & mortar retailers for the first time. You will be responsible for defining, executing, and optimizing growth initiatives to provide customers with an excellent shopping experience and a one stop shop for their Gift Card needs. You will work cross-functionally with the GMs of every line of business at DoorDash, our enterprise partner managers, product, finance and many more! You will also lead a team of strategy & operations professionals. You will report into a Director on our New Verticals Strategy & Operations team. We are operating in a hybrid model with some time in-office and some time remote.

You’re excited about this opportunity because you will…

• You’re action oriented. You can implement scalable initiatives and best practices to provide a world-class operation for our three-sided marketplace.
• You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You are consumer first, and not competitor focused.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. 
• You experiment with data. You can build data models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments. You will prove your hypotheses through operational experiments and running a/b tests.
• You can influence across our organization. You will partner with teams like Operations, Enterprise Partner Managers, Product, Finance, Engineering and more to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership

We’re excited about you because…

• You have 10+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience).
• You have 2+ years of people management experience. You will manage a team and drive outcomes through your own work and those that report to you.
• You have a completed Bachelor’s Degree in business, finance, economics, engineering or related field.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or L