Senior Program Manager, Operations

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Senior Program Manager, Operations-Carmel, IN-Cincinnati, OH (Onsite)

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. 

Job Summary:

This Senior Program Manager, Operations will lead cross-functional teams including Production, Advanced Manufacturing Engineering, Quality, Product Management, IT, Supply Chain, Engineering, and others to deliver on key business programs and process improvement initiatives utilizing structured project management techniques and collaboration skills.

What You Will Do:

CORE JOB RESPONSIBILITIES (others may be added):

• Works closely with Allegion’s Hollow Metal (Doors and Frames) Business Unit Leader and other Senior Functional Leaders to establish and prioritize a portfolio of programs, initiatives’ objectives, scope/requirements, dependencies, resource needs as well as success metrics for each.

• Leads cross-functional teams including Production, Advanced Manufacturing Engineering, Quality, Product Management, IT, Engineering, Supply Chain, Finance and other functions to establish project execution strategy, schedule, budget, and resource needs to achieve them.

• Continuously monitors and drives project activities, risk mitigation, and issue resolution to ensure programs progress on schedule and within budget while meeting program objectives and metrics.

• Works directly with the team and functional leadership as needed to drive issues to closure, and appropriately escalates issues and mitigation recommendations to upper management as needed.

• Resolves people and team dynamic issues for effective performance and cross-functional handoffs.

• Works with other program managers on interdependencies or conflicts with other simultaneous projects.

• Schedules and leads timely status review meetings, and formal project Reviews with Senior Management.

• Mentors other Project Managers and coaches program team members on project management fundamentals.

• Ability to travel up to 30% at various times throughout the year as needed.

What You Need to Succeed:

• Demonstrated autonomy leading cross-functional programs from idea to launch using a structured process.

• Proven problem-solving skills, techniques and proficiency leading highly accelerated and/or complex programs.

• Excellent leadership and communication skills at all levels within the organization.

• Business acumen and experience in evaluating business tradeoffs and providing recommendations.

• Tenacity in coordination of various-sized project teams to achieve program timelines and results.

• Self-starter with experience leading significant impacts on project execution, processes and tools.

• Experience with Microsoft Office tools, including project management software required.

EDUCATION and/or WORK EXPERIENCE REQUIRED:

• Bachelor’s degree in operations, business or engineering

• Minimum of 8 years’ experience in Program Management, leading multi-functional teams ideally in Operations environment

• Project Management Professional, Lean Six Sigma, or other Program Management Certifications and/or Enterprise Excellence preferred

• Experience with Agile Methodologies a plus

Why Work for Us?  

Allegion is a Great Place to Grow your Career if:  

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. 

• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.  

• Y