Clinical Solution Implementation Consultant, Patient Monitoring (Travel Position based in Iowa, Illinois or Wisconsin)
PhilipsAbout the role
Job Title
Clinical Solution Implementation Consultant, Patient Monitoring (Travel Position based in Iowa, Illinois or Wisconsin)Job Description
Lead the clinical delivery of HPM (Hospital Patient Monitoring) solutions, by collaborating with customers, Customer Project Managers, Clinical Solution Implementation Consultant (CSIC), Clinical Solution Workflow Consultant (CSWC), Technical Consultant and Sales to deliver effectively on the customer solution. Impact the use, adoption, and optimization of patient monitoring solutions at numerous Philips customer sites, while leading the overall on-site or remote delivery of clinical services (education, go-live support, troubleshooting, system optimization) and on-site third-party resources.
Your role:
Leverage your nursing expertise to provide clinical support to patient monitoring customers, while working closely with Philips Field Service, sales, and project management during implementation and go-live phases. Understand customer goals for their Philips solution; develop clinical plans to support solution implementation and use; and manage clinical aspects of an implementation, including workflow assessments, education plans, custom configurations, first customer use, ongoing change adoption, and optimizing complex monitoring solutions.
Determine customer solutions/software configuration, and education needs by understanding clinical implications of networks and clinical informatics system implementations to design and deliver equipment and application teaching for patient monitoring across critical care, emergency, peri-operative, telemetry, NICU/PICU, and general care areas.
Communicates project progress, issues, and system improvements to internal and on-site delivery resources, facilitates client deployment and onsite resource coordination, and assists customers by creating CSIC or CSWC-led learning and clinical objectives.
Provide an exceptional client experience through in-person or digital learning environments for clinical, technical, operational, or strategic services, solutions, education, or training. Conduct QMS-compliant planning, implementation, evaluation, and revision of learning services, education, and training courses. Provides a secure and supportive learning environment for students to express ideas, apply knowledge, provide feedback, and evaluate progress.
You're the right fit if:
You’ve acquired a minimum of 5 years of related clinical experience in a critical care environment; current nursing license, required.
Your skills include relevant experience with EMR’s and networked clinical systems, a high comfort level with technology and nursing informatics concepts. You will possess strong project management (change management, organization, and time management) and presentation skills with a passion for clinical education delivery in a formal classroom setting, but also virtually/remotely.
You have a Bachelor's Degree in Nursing or a related science with a focus on education such as a Nurse Educator, Clinical Nurse Specialist, or Instructor, etc and >5 years of related clinical experience or equivalent combination of education and experience. CTT+ (Certified Technical Trainer Plus) and/or VCTT+ (Virtual Certified Technical Trainer Plus), preferred.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
You’re an excellent communicator with the ability to manage ambiguity. You will reside near a major airport and have the ability to travel 75-95% across Illinois, Wisconsin, Iowa, and surrounding area, with additional travel to other locations, as needed.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.