National Transformation Director, Stronger Change Office

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a hands-on and strategic national transformation director for the Stronger Change Office. This leadership role oversees Market Analytics, Standards of Excellence, Staffing, Marketing, Affiliate Shared Services, and special projects across Stronger’s member and client affiliates. The National Director reports to the Chief Change Officer (CCO) in the Stronger Change Office at PPFA.  The Stronger Change Office (SCO) is designed by, for, and with affiliate leadership across the country focused on strengthening affiliates and facilitating the innovation needed to build the Planned Parenthood of the future. 
This role will supervise others.
Purpose: ●This role leads six critical affiliate-driven capabilities in coordination with the Chief Change Officer (CCO): ○Market Analytics ○Standards of Excellence / Quality Improvement ○Affiliate Staffing / Workforce ○Hyperlocal Marketing ○Affiliate Shared Services; and  ○Special Projects & Emerging Needs●Enable affiliate leaders to make strategic and business decisions that balance and prioritize current operational demands, disruptions, and opportunities with longer-term needs and sustainability. ●Provide overall direction and guidance to 5 directors and special project dotted-line staff and consultants●Bring transformative insight to service/program development which accelerates the evolution of Stronger Change Office●Identify opportunities and challenges to continue the relevance of the Stronger Change Office with breakthrough approaches and solutions●This position will be responsible for overseeing the full cycle of transformation activities, including planning, training, and evolving these functions, and, in collaboration with key leaders, will own the transformation framework of the organization.●Leverage knowledge of the healthcare business, knowledge of the healthcare operations, and knowledge of leading-edge solutions to transform the way affiliates operate and provide services to patients. 
Delivery: ●Provide direction and leadership to Stronger Change Office initiatives and teams, driving cross-functional alignment. ●Mature affiliate-facing consulting support and product development through multi-year strategic planning and roadmaps to support the CCO and affiliate business priorities. ●Serve as a consensus builder and an integrator of people, platforms, and processes aligned with the affiliate business needs, delivering a superb Stronger membership experience. ●Serve as primary and/or team member on critical Stronger Change Office projects.●Represent and be a decision-maker within the scope of the Stronger Change Office in cross-division and affiliate meetings.●Regularly interact with senior management and operational staff, senior consultants, affiliates and other department and program senior staff.●Partner with Stronger’s Senior Director, Membership, Business and Operations, and CCO to manage the department budget and ensure fiscal responsibility and spending that drives key performance indicators.●Builds strategies to execute improved and relevant programs and services, pivots teams as necessary●Quality: Builds new standards to execute improved programs and services●Special projects as assigned.
Engagement: ●Advances/challenges Stronger Change Office team thinking to embrace transformative new approaches to work●Build understanding and engagement about Stronger Change Office capabilities with senior leaders at PPFA and affiliates.●Expand internal and external collaborative networks to support pr