Employment Type:

Full time

Shift:

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Saint Alphonsus is seeking a dynamic, organized, and ambitious individual to join our team as a Patient Registration Manager in the Emergency Department! 

  

As the manager of Patient Access and Financial Services you will serve as subject matter expert related to revenue cycle and financial counseling functions regionally for Saint Alphonsus Boise. You will collaborate with clinical departments, leadership teams, and providers throughout all locations to enhance the patient experience. You will be aware of all regulations and guidelines and ensure that all performance metrics and key indicators are met by the team. Additionally, you will establish and maintain the culture of Saint Alphonsus and Trinity Health.  

 

POSITION DETAILS: This position will oversee the Boise and Eagle Emergency Department registration teams. This position can work a typical schedule of Monday – Friday 8:00AM – 5:00PM (or similar), however occasional weekends/nights/holidays are REQUIRED.  

  

MINIMUM QUALIFICATIONS:

• Bachelor's degree in healthcare, social work, finance, business, or other related field required or 4 years-experience in Revenue Cycle in hospital or clinic setting in lieu of a degree 

 

ESSENTIAL FUNCTIONS: 

• Leadership & Team Management: Oversees staff performance, training, and daily operations while fostering a collaborative, accountable, and high-performing team environment. 

• Strategic & Operational Excellence: Develops workflows, policies, budgets, and performance improvement plans aligned with organizational goals and Lean principles. 

• Communication & Collaboration: Demonstrates strong interpersonal skills, engages with diverse teams and stakeholders, and ensures effective communication at all levels. 

• Compliance & Technical Expertise: Maintains knowledge of healthcare regulations, medical terminology, and insurance policies to ensure ethical and accurate operations. 

• Adaptability & Problem Solving: Manages multiple tasks and shifting priorities in a dynamic environment, serving as a change leader and expert troubleshooter. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.