Verafin - Product Manager [Platform]

Verafin is an industry leader in Financial Crime Management, providing a cloud-based, secure software platform for Fraud Detection and Management, BSA/AML Compliance and Management, High-Risk Customer Management, and Information Sharing. Our rapid growth and continuing success mean we have an opening for an experienced Product Manager to join our team.

Are you naturally a curious person, who loves to learn and search for answers? When faced with a question and you do not have the answer, you cannot rest until you have hunted one down? Then being a Product Manager might be for you!

As a product manager you will be responsible for owning discovery, and delivery of value to Verafin's customers through product changes. You do this by engaging in discovery calls with customers and prospects to dig in, peel the onion and gain a true understanding of the underlying problems experienced so that we can improve the product with solutions. The problems you undercover and gain a firm understanding of will be documented in a product backlog, which you will adjust accordingly as you learn more valuable problems to solve. You act as the liaison between the customer and the development team, consistently bringing valuable problems into development days when required. You will become the expert in the part of the product you are responsible for and will coordinate with other teams like Adoption, Sales, CSM and P-Writers.

Role Responsibilities 

• Manage a product backlog specific to a part of the application you are responsible for by conducting consistent discovery calls with customers and prospects 

• Participate in demos for sales prospects 

• Attend the corresponding development days for your part of the application 

• Coordinate with the Adoption Team as valuable new features become available for customers 

• Coordinate with P-Writers who are working on Marketing Requirements Documents (MRDs) to detail new product features 

• Monitor all regulatory changes and adjust your backlog based on things that are required for regulations 
   

Essential Skills & Qualifications

• Experience with API's is required

• Curiosity, empathy, and a passion for talking to our customers and internal teams, helping to 'peel the onion' to uncover problems they may be having 

• Experience launching a product and owning the process from beginning to end 

• Ability to interface with multiple levels within a customer's organization (c-suite, decision makers, users) 

• An understanding of the banking compliance industry would be considered an asset  

• Previous Product Management or academic experience in Product Management would be considered an asset 

• A technical understanding of the Verafin application would be an asset for this role 

 

What does success look like in this role? 

• You have consistent customer calls where you can dig in and get to the root of the problem, then present that back to the development team  

• You are organized and driven, and the ability to multi-task and prioritize efficiently 

• You have the ability to figure out solutions to hard problems, work cross-functionally with other teams, and communicate effectively with various stakeholders 

• You are responsible for the creation, shipping, and value of the product. You are the owner of this end-to-end process 
   

What are the growth opportunities for this r