Become a part of our caring community and help us put health first
 

At Humana, we look for people who have a commitment to support the best health of our members and communities. We do this by delivering personalized, simplified, whole-person healthcare experiences. We value diversity and inclusion, as well as people who will foster a good workplace culture. If you have a passion to work for a Fortune 50 Company with great benefits, we have a role for you.

MarketPoint, the organization responsible for the sales distribution of Humana’s Insurance Products, is currently seeking an experienced Senior Product Manager with technical expertise to join our team focused on point of sale. This position will be focused on project, product and vendor management driving innovation and high-quality products. To be successful in this position, great communication, organization skills will be important.

Key Role Functions

• Lead the end-to-end product lifecycle, from ideation to launch, ensuring alignment with business goals and customer needs including, but not limited to acting as both a Product Manager and a Product Owner at times

• Manage vendor relationships and third-party partnerships to support product development and delivery

• Work closely with all Stakeholders (including Engineering) to translate requirements into actionable development plans and drive executions

• Drive enterprise-level integration discussions, ensuring seamless integration with key systems

• Lead integration efforts with enterprise-grade systems, ensuring interoperability and data consistency and articulates product vision, requirements, and integration strategies to stakeholders

• Use Agile methodologies to drive sprint planning and feature prioritization to meet project timeline

• Track and analyze key performance metrics to measure product success, identify areas for improvement, and drive continuous optimization of product performance

• Create roadmap with clearly defined milestones is a plus for this position

Use your skills to make an impact
 

Required Qualifications

• 5+ years of technical product experience with proven delivery of business value through technology products

• 3+ years of project management experience

• Experience developing/delivering solutions through the Scaled Agile Framework (SAFe)

• Experience working with outside vendors and managing those relationships

• Strong communicative, analytical, organization and problem-solving skills enabling sound decision making

• Only persons with authorization to work permanently in the U.S. need apply. EEO 

Preferred Qualifications

• Bachelor’s degree or higher

• Work experience in the healthcare and/or insurance industries

• Experience developing and delivering agent facing technology products to include contact center capabilities (quote & enroll technology, agent desktop/portal, A.I., CRM, etc.)

• Demonstrated ability to partner with all leadership levels, and business/technical stakeholders to drive alignment and influence high impact decisions, enabling meaningful experience changes for consumers/agents

• Highly effective communication skills to include written/visual (i.e. PowerPoint, etc.), meeting facilitation, and presenting a narrative/story to various audiences

• One or more SAFe certifications (Agilist, PM/PO, SPC, etc.)

Additional Information

This role is a 100% nationwide remote role that will primarily operate on Eastern/Central Standard Time business hours.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their fami