Receptionist - Patient Escort-Full Time-Variable

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

DSC Registration

Job Family

Clerical

Work Shift

Variable (United States of America)

Summary

Greets visitors and incoming patients upon arrival to the health system, answers inquiries, and assists in giving directions. Ensures efficient and orderly processing through registration and treatment areas, while exhibiting warmth, compassion, and responsiveness to patients, their families and friends, professionals, and co-workers within the health system.Three to six months (3-6) clerical experience within a hospital or medical office setting preferred. Medical Terminology required within 90 days of initial employment. Experience with Microsoft windows required along with knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department. Excellent verbal and written communication skills are required. Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred. Critical thinking skills and ability to problem solve and multi-task required. Must be multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System. May be required to periodically rotate shifts and regular days off.Must be able to communicate orally, see, and hear to collect information. Must have dexterity to operate office equipment. The incumbent is subject to eyestrain due to the many hours spent looking at a computer screen. Job requires sitting or standing in intervals for long periods of time. The noise level is low to moderate. Answers telephone calls, uses personal computer, and other business machines extensively. Bends, reaches pushes and pulls file drawers to file records and reports. Must be able to transport patients and assist with baggage. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity