Senior Capital Sales Representative | Urology - Endourology | Cleveland, OH

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

About this role:

Partner with Field Sales to achieve Capital, Service, and related disposable revenue goals. Help RM and BP teams to exceed regional revenue goals for service and Capital. This position will identify and implement strategies to increase Capital knowledge base, drive efficiency and improve productivity of the Endourology team.  Responsible for assisting the management team in the development / coaching of sales representatives, as well as administrative management tasks.
 

Your Responsibilities will Include:

Management/Leadership

• Develop capital and service strategies for new product launches with Marketing
• Develop, coach and consult with RM, Business Partner, and Territory Managers through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of Capital Sales Processes and best practices. 
• Demonstrate effective change leadership to adapt to an evolving customer base and industry capital sales & service expectations.
• Communicate and drive alignment of corporate, division, regional vision, goals and activities.
• Adhere to, communicate, and reinforce BSC policies, business conduct and quality standards.
• Work closely with the training department to develop the sales team in Capital sales, Capital service delivery, competitive and product knowledge.
• Ensure all Regions have annual/quarterly objectives regarding Capital sales and service.  Assist in the implementation of a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements.
• Coach and advise senior TM’s on teamwork, time and task management, and career development.
• Perform administrative tasks related to management, expense, inventory and communication activities.
• Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager/Business Partners to help the organization achieve its annual sales goals.
• Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products and acquisition programs can best address their specific needs.
• Ensures that sales leadership team and internal management are up to date on industry, competitor and product knowledge and changes.
• Maintains awareness of broad industry trends and their impact on the overall business objective
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed

Strategy / Planning / Resource Allocation

• Identify sales & service opportunities using analytics, time studies and/or field visits.  Address sales & service opportunities through coaching or the development and execution of measurable initiatives.
• Leverage national best practices via network of Business Partners and training.
• Co