Administrative Associate

City/State

Norfolk, VA

Overview

Work Shift

Third (Nights) (United States of America)

Sentara Norfolk General Hospital Emergency Department is hiring a part-time, night shift, Administrative Associate.

Hours/Shift:

Work night shift from 7 p.m. to 7 a.m. (Must be able to work Two 12-hour shifts, and be flexible to fill days that are not filled by the other two Admin Associate employees on the night shift. Not able to accommodate a weekend-only job role.)

Education Required:

• High School Diploma or Equivalent

One of the following is required:

• One year of previous work experience in a medical office OR
• One year or more of previous work experience in customer service OR
• One year or more of previous work experience in a call center OR
• One year or more of previous clerical experience OR
• Associate or bachelor’s level degree.

Position Overview:

An Administrative Associate provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.

One of the following four skill levels required:  One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B , 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more. 
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 
 
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Click here to learn more about Sentara Norfolk General Hospital!

Keywords: Administrative Associate, Admin Associate, Clerical Support, Receptionist, Call Center, Customer Service

Job Summary

Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.

One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.

Qualifications:

HS - High School Grad or Equivalent (Required)

Medical Office

Skills

Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.