Senior Manager, Technical Program Management

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Job Summary:

A functional leader that develops a team of program managers that also operates across all levels of the company and can drive strategic initiatives as well as product development in realizing our company’s vision.

A technical and solutions senior manager of program management responsible for leading agile cross-functional team of Systems and SW Engineers, Test Engineers, Operations, etc. from initial concept to deployment. Meets complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Responsible for working with Product Management, Marketing, and Experience Designers to define the product, solidify the business case, and author the product and experience specifications. Given our multitude of design and development partners, participates with negotiations involving Business Development and Legal.

 

Essential Duties and Responsibilities:

• Functional leadership of program management teams with possible direct supervision of level 1,2, senior PM’s and managers.
• Independently drives team growth and development plans and supports individual’s execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.
• Team leadership for scaled Agile cross-functional innovation teams.
• Contribute to and promote the development of agile skillset and capabilities within the client.
• Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.
• Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
• Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business.
• Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.
• Establishes standards of performance across programs that are typically complex in nature with cross-functional teams in numerous locations and time zones.
• Drives continuous improvement initiatives to improve quality, increase efficiency and accelerate time to market.
• Ability to translate customer problems into solution requirements. Works independently with business in defining proof of value and customer’s return on investment.
• Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.
  Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.
• Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.
• Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools.
• Recognized as an "expert" in the business function and processes in which the program is operating.
• Motivate a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion.
• Independently coordinates deliverables and project assets to assist the project team.
• Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance.
• Independently engages additional resources as needed to address obstacles or delays.
• Adjusts the plan per management guidelines as delays or obstacles are experienced.
• Demonstrates advanced understanding of development processes and product launch scope and activities.
• Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.
• Deep understanding of human resources, employee performance improvement plans, and corrective action policies.
• No supervision by management is expected in this position for complex or novel problems.
• May coach or act as escalation point for Managers of Program Management or grades below.
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