Meat Department Manager Trainee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Meat Department Manager Trainee

Department: Meat

FLSA: Non-Exempt

General Function:

The trainee will work alongside the department manager to fine-tune their skills and expertise in the department to prepare them to become a successful Meat Department Manager.  Assists the Meat Department Manager in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations; Perishables; Health Wellness Home; Meat Department Manager

Positions that Report to you: Department Employees in the absence of the Department Manager

Primary Duties and Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Assists and works alongside the department manager while completing an activity book which focuses on how to properly:
  • Set the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Recruit, hire, train, supervise, discipline, and evaluate all department employees.
  • Determine weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Figure retail pricing and ensures correct pricing.
  • Extend invoices, posts invoices, and department bookkeeping procedures.
  • Analyze weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conduct inventory of the department.
  • Plans displays, promotions, and determines pre-orders.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by:
  • escorting them to the products they’re looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
• Handles and satisfies customer issues.
• Communicates with employees regarding sales and ideas.
• Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
• Understands and troubleshoots equipment and ensures maintenance is performed.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Assists Department Manager to ensure pricing is competitive in the market area.
• Attends meetings and seminars and participates in continuing education.
• Fills displays and works in the sales area.
• Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
• Performs departmental duties as needed.
• Assists in other areas of the store as needed.
• Performs other job related duties and special projects as required.

Supervisory Responsibilities:

• Assists Department Manager with instructing, assigning, reviewing and planning work of others.
• Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and assists with selection of new employees.

Knowledge, Skills, Abilities and Worker Characteri