Medical Assistant II Cardiology

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

We are excited to welcome a Medical Assistant to our Cardiology Specialty Care team located at 32 Resnik Road, Plymouth, MA 02360. We truly value various clinical experience and warmly encourage candidates from a variety of healthcare backgrounds to apply, including:

EMTs
CNAs/LNAs
Medical Assistants
Phlebotomists

This is a great opportunity to continue growing your skills in a supportive specialty practice.

Our Cardiology office offers convenient, predictable hours, operating Monday through Friday from 8:00 AM to 5:00 PM, providing an excellent work‑life balance for both staff and patients.

Why You’ll Love Working Here

Great Schedule, Better Balance
Enjoy a reliable Monday–Friday, 8:00 AM–5:00 PM schedule—no nights, weekends, or holidays. It’s a routine that makes planning life outside of work easier.

Supportive, Team‑First Environment
You’ll work with a welcoming cardiology team that values teamwork, open communication, and helping one another succeed.

Room to Learn and Grow
We love bringing together people with different clinical backgrounds. Whether you’re an EMT, CNA/LNA, MA, or Phlebotomist, you’ll have opportunities to build your skills and grow within specialty care.

Make a Real Difference
Be part of a practice where you can build meaningful relationships with patients and play an important role in their cardiovascular care journey.

Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers.

Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Job Description:

Essential Responsibilities:

1. The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively.
2. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee.
3. Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately.
4. Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards.
5. Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and handle requests for patient information according to established guidelines.

Required Qualifications:

1. High School diploma or GED required.
2. Certificate 1 Medical Assistant Certificate required.
3. 1-3 years related work experience required.
4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1. 1-3 years of experience as a Medical Assistant in a primary care setting.

Competencies:

1. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
2. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
3. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
4. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
5. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professio