Director of Launch Operations

Microsoft Advertising (MSA) is a worldwide Sales, Marketing and Operations organization on the cutting edge of the digital advertising industry. Microsoft Advertising offers a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital space while contributing meaningfully to our purpose of innovating a new world of advertising possibilities to empower growth for all. Microsoft Advertising is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. 

Who We’re Looking For 

Microsoft Advertising is seeking a Director of Launch Operations to join the Global Sales Strategy and Enablement organization. Our team drives MSA’s transformation by combining strategy, enablement, and execution to drive performance today and build for tomorrow. We help unlock growth through future ready investments, operating models, next generation sales motions, seller readiness, insight driven enablement—ensuring MSA can operate with agility, scale change, and deliver sustained business results. We make strategy real by equipping sellers to sell.  

The Director of Launch Operations is a senior people manager responsible for driving enabling the business of today and the future through product and process Go to Market (GTM) governance. The Launch Operations team drives end-to-end operational rigor and change management across product, platform, billing, and regulatory releases, ensuring seamless execution from ideation through adoption across all Microsoft Advertising solutions.

In partnership with Engineering, Product, Sales, and key cross-Microsoft stakeholders (including CELA, Corporate Accounting, Finance Operations, SANOps, Treasury, Tax, Privacy and others), Launch Operations operationalizes go-to-market strategy through compliant, scalable processes that ensure accuracy across order-to-cash workflows, revenue recognition, and regulatory requirements. Acting as the connective tissue across a complex partner ecosystem, the team drives alignment, mitigates risk, and ensures accountability; ultimately delivering launches that are operationally sound, financially compliant, and ready for scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Launch Operations Process Governance & Partner Education
  • Lead global end‑to‑end Go-To-Market Launch process governance models, owning the MSA operating model for launch execution (scope, tiers, standards, exit criteria). 
  • Clarify ownership boundaries across Product, Product Marketing, Marketing, Engineering, Sales, Global Commercia & Strategy Operations, and corporate Microsoft partners for individual launch responsibilities.
  • Ensure all launches operate within a consistent governance framework, regardless of size or complexity; scaling Launch models and IC coverage to support a high volume of launches.
• Drive Cross-Functional Alignment & Accountability
  • Drive accountability for launch execution health, adherence to launch exit criteria – inclusive of stakeholder acceptance of launch requirements.
  • Ensure all Sales and Customer impacting launches are flowing through the Launch Operations pipes, with a goal of zero launches released without Launch Operations.
  • Influence senior stakeholders across Product and Engineering, Finance and Compliance partners, Sales Strategy, Sales Compensation and Sales Leadership, to resolve systematic friction points and eliminate execution bottlenecks.
• Orchestrate Product / Seller Readiness 
  • Orchestrate / involve cross‑functional partners (Product Marketing, Marketing, Sales Readiness, Learning and Development) to ensure products land in a way that that helps sellers execute with confidence at scale. 
  • Elevate cross-functional gaps, for awareness, using every launch as an opportunity to listen, learn - adjusting governance documentation to help solve for systematic gaps where possible.
• Strategic Communication &