Overnight Front Desk Receptionist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Join our Team 

We invite you to apply to join our team at the Four Seasons Hotel Chicago team as an Overnight Front Desk Agent!
The Overnight Front Desk Receptionist reports to the Front Office Manager.  We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality.  Applicants will be a willing team player, comfortable with computer systems  including Opera and willing to accept assignments on as need basis, in order to promote team work.

The Front Desk Receptionist is responsible for seamless registration and cashiering service for our guests during the overnight shift. 

The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow up of such circumstances. 

Service Passion 

Contribute to our environment with a positive and friendly attitude. 

Communicate with team members to ensure the highest level of personalized service.
 

Preferred Qualifications and Skills 

• The person we seek must have excellent interpersonal and verbal skills. 

•  Previous front office experience within a luxury hotel environment is preferred and a flexible schedule is a must.  

• Good problem solving ability and proficiency in Hotel property management systems. 

• Strong command of the English language 

• Requires attention to detail and problem solving skills, as well as a passion for customer service 

• The Front Desk Receptionist position requires continuous standing for 8 hours a day.  

• Successful candidates must possess legal work authorization in the United States 

What to Expect: 

• Compensation: $24.61 - $26.11 per hour

• Complimentary stays at Four Seasons worldwide (subject to availability) 

• Free employee meals pr