Conference/Wedding Services Manager

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

Conference Services Manager

What You'll Do

Under the direction of the Director of Conference Services, you'll be implementing and

finalizing all details of assigned conferences, ski groups and social events to include food &

beverage, audio visual, activities, room sets, etc. You'll be acting as the liaison between the client and resort staff in all said areas.

Position Functions / Areas of Responsibility

• Communicate to the various resort operational departments the needs of a particular

group coming on property.

• Oversee implementation and completion of assigned groups through BEOs (Banquet

Event Orders) and REO’s (Restaurant Event Orders) and being on-site to manage events.

• Discuss and fully understand what client is trying to accomplish while on property then

use this information as a tool in coordinating event as well as upselling certain revenue

areas within the resort.

• Attend regularly scheduled meetings with resort staff in order to insure instructions are

clearly understood by all involved parties; i.e. Conference Operations, Banquet kitchen,

restaurants, etc.

• Schedule menu tastings for clients and design venue diagrams per group specifications.

• Readiness to assist in Banquet Operations and around the resort should the need arise.

Interactions

• Must have the ability to interact at any time with guests and other employees in a pleasant

manner and maintain good working relationships with others and all departments at

Snowbird.

What You'll Need

Education & Experience Requirements

• High School Diploma or equivalent required.

• 2-4 years of job-specific work experience with demonstrated competence.

Specific Requirements

• Must be at least 21 years of age.

Skills & Knowledge

• Must be capable in some computer programs, e.g., Microsoft Word and Outlook.

Amadeus Delphi, Amadeus Diagraming, and Microsoft Excel experience is helpful as

well. Knowledge of HOST helpful. Strong communication skills through e-mail and over

the phone are imperative. Requires the ability to communicate clearly and precisely in a

variety of significant situations, both in verbal and written forms. Requires the ability to

clearly communicate the directions given by clients to operations staff in order for

conferences to run smoothly. Also requires sales abilities in order to upsell and increase

resort revenues. Strong decision-making skills, oftentimes on the spot are needed.

• Requires heavy workload in order to develop BEO and keep client database and

information accurate.

Work Schedule

• Shifts vary, may be early morning or late evening, weekends, holidays, depending on

business levels.

Working Conditions

• Must be prepared to stay overnight if necessary on occasional times of road closures.

• May experience unusual stress from high business volumes, deadlines, continual work

with public, winter conditions, snow night requirements and commuting to/from

Snowbird.

• Must be able to stand for long periods of time.

• General office conditions prevail.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or

qualifications associated with the role. We require all candidates who receive and accept

employment offers to complete a background check prior to being hired and comply with our

professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!