LMS Administrator - 18-24 Month Project

 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $75,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Manage the day-to-day maintenance of HRIS platforms by unifying employee data into a system or systems and continually verify its integrity. Manage configurations, permissions, access, systems operations and settings for HRIS users. Work with third-party vendors to process new software releases and recommend internal changes as needed. 

Collaborate with subject matter experts to design, develop, and implement engaging e-learning courses. Oversee the successful launch and management of course content on the designated learning platform.

Role Objectives: Delivery

• Support database management and HRIS maintenance by entering data, creating / changing / deactivating user accounts, coordinating data freezes and/or system downtime.
• Research and resolve system problems or process flaws. Assist with the execution of mass data changes, HR data retention maintenance, help monitor workflows / notifications and contribute to testing / validation.
• Coordinate with third-party vendors to receive new software release information, escalate and help resolve system flaws / bugs.
• Prepare data and information to contribute to the development of desktop procedures, guidelines and HRIS documentation. 
• Prepare and aggregate HRIS data, reporting and firm-wide dashboards. 
• Support overall database integrity and protect privacy and data security by understanding HRIS platform(s), processes and policies.
• Contribute to content creation by developing and updating training materials, user guides, and knowledge base articles related to HRIS processes and best practices.
• Partner with subject matter experts to ensure that documentation and e-learning content are accurate, up-to-date, and accessible for end users.

Role Objectives: Interpersonal

• Demonstrate familiarity with business lines, awareness of key business leaders and business roles to better support database and HRIS maintenance.
• Collaborate with HRIS colleagues and HR partners broadly to identify better processing, execution and centralization opportunities.
• Effectively communicate with other functions including data governance, compliance and audit to help protect HRIS platform integrity and security of data.

Role Objectives: Expertise

• Demonstrate an understanding of continuous improvement tools, methodologies and HRIS systems to effectively support HRIS accountabilities.
• Utilize technical acumen (Microsoft Power BI, Excel, Tableau, etc.) and manipulation of large data sets / databases (i.e.. Python) to efficiently and accurately perform work and to contribute to full cycle implementation HRIS initiatives and/or ad-hoc projects. 
• Demonstrate a building awareness and understanding of employment / labor laws, regulations and data privacy requirements to ensure full compliance.

Required Qualifications and Skills

• Minimum 3 years of demonstrated experience managing LMS/Learning management databases.
• Knowledge of SuccessFactor