Sr. Engineer, Database Reliability

Location: Americas

 

Hi there!

We're looking for a Senior Database Reliability Engineer (DBRE) to join our team in the Americas! As we continue to scale our product and grow our team, we're looking for experienced Database-focused Engineers to be stewards of Zapier's databases. We need Engineers who can help architect our overall data infrastructure landscape but aren't afraid to get into the weeds to solve gnarly operational problems. 

With deep expertise in relational databases and PostgreSQL, you will support our continuous efforts with database performance and reliability.  Simultaneously, as Zapier is expanding the diversity of our product offerings and providing database-like tools to our customers (Tables, Transfer), you will help us to address operational challenges and provide direct support to developing new products. You'll help drive our best practices around automation, performance, reliability, and disaster recovery.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You

• You're an experienced database technologist with a background in PostgreSQL. You have at least 7 years of experience in systems administration, systems engineering, or software development, with at least 4 years of experience building and maintaining data services on PostgreSQL.  You’re familiar with PostgreSQL ecosystem of extensions and third-party tools, and have leveraged them to build production systems.

• You know the cloud. You've designed and maintained highly available, cloud-based database systems in AWS or another cloud platform. We use tools like Postgres, MySQL, and Redis.

• You can code. You're comfortable automating solutions and building tools that eliminate repetitive tasks. You're not afraid to delve into application code to fix a bug or to launch a backend service to address a gap in our data management strategy.

• You can solve complex systems challenges. You take ownership of difficult problems, understand how to improve performance, and help uncover opportunities for improvement. You've worked on issues where “just throw more hardware at it” isn't enough for the system to scale.

• You're a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronous (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams.

• You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work together and collaborate to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you're excited to be part of the team

Things You’ll Do

• Identifying and implementing strategies to improve performance and resilience. Our application is continually growing and we need your help to keep scaling.

• Working with development teams to make architectural decisions about new services and new technologies.  Many of our new services use Postgres and teams need your help understanding how to best use it.

• Streamlining how developers get from zero to a scalable, performant, and secure database, so that they can focus on building great services.

• Monitoring use of our data layer and advising teams on how to use storage in a healthy and scalable way.

• Acting as a point of escalation for data-layer problems during production incidents.

• And more!

Things We've Done Recently

• Added new monitoring tooling across our fleet of RDS databases for improved observability;

• Rebuilt our connection poolin